A Brazilian gamer who lost his Microsoft account and all his digital games has won a court order forcing the company to hand it all back, after support staff told him to simply repurchase his library. The user, who posts as Ordo_Liberal on Reddit, shared a screenshot of a small-claims ruling in the Xbox subreddit that gives Microsoft 15 days to restore access or face fines and roughly $400 (R$2,000) in damages. He said the account had two-factor authentication enabled when it was flagged and permanently suspended, and that none of Microsoft's recovery options allowed him to regain access before he filed his lawsuit.
🤓 You see, according to economics that's actually not true. Microsoft would have lost the potential gains from the person repurchasing all of their lost games + new ones. Any good business should base their strategy on potential gains. Losing potential gains is technically a loss, and so the gamer should cover them. Microsoft is not a charity and cannot give away games just because someone shared their password. /s