We have heard you. We apologize for the confusion and angst the runtime fee policy we announced on Tuesday caused. We are listening, talking to our team members, community, customers, and partners, and will be making changes to the policy. We will share an update in a couple of days. Thank you for your honest and critical feedback.
And the only reason they're decent about mistakes is because of the plethora they've accumulated. By no means does that mean they get to it quickly nor fix it adequately all the time. But in the grand scheme of company fuck ups, that's still one of the best. It says more about everyone else than it does Jagex. Still, I appreciate they can flat out say they fucked up.