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[–] 2 points 49 minutes ago

I find it incredible that every time I see a bad food delivery story, its always from doordash.

Never ubereats, or grubhub, or any of the others.

Does Doordash do nothing but hire the people the other companies fire/blackball?

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  • [–] 1 point 40 minutes ago

    Good. This is the experience people using these garbage apps deserve, tbh.

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  • [–] 7 points 2 hours ago (3 children)

    The number of comments in this thread thinking this is a real convo that was had is troubling.

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  • [–] 1 point 27 minutes ago

    You don't remember, at some point we decided to go from "nothing in the internet is real" as the starting point to "everything on the Internet is real" as the starting point.

    Now if you see something and it feels right that means it must be because you started off from it being real. /S <- I shouldn't need this

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  • [–] 6 points 8 hours ago* (last edited 2 hours ago)

    we encourage Dashers to wait a few minutes

    How much do you pay them for waiting to compensate for the money they'd get delivering other items? (Your customers also have the app where they confirm delivery and tip so it's not like Dashers will slack off for 3 minutes after handing the food over)

    In a small company, one could call this wishful thinking. In a large data-driven corporation, it's a calculated lie.

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  • [–] 7 points 12 hours ago

    Guess they also encourage their customers to Kennedy Jr their food off the road, too.

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  • [–] 46 points 21 hours ago (6 children)

    The vast majority of their customers are using it for convenience, not out of need.

    Paying $45 to have $20 worth of shitty McDonald's "food" delivered seems stupid to me, but some people have money to burn, I guess.

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  • [–] 11 points 19 hours ago* (last edited 19 hours ago) (2 children)

    Does McDonalds not deliver themselves in the US?

    Edit: Nvm just googled it and found out the McDonalds branded cars here are just run by local delivery services

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  • [–] 7 points 17 hours ago (1 child)

    It's so weird. I had my work card skimmed somehow and they only used it to buy $80 worth of McDonalds in two orders and all I could think was what a waste of an opportunity. You could have got anything and you instead bought shitty food that was no doubt delivered cold.

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    [–] 144 points 1 day ago (24 children)

    This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can't even find how to complain or make a ticket.

    I don't know how it gets fixed. Soon we will all work for them.

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  • [–] 241 points 1 day ago (3 children)

    I don't know how it gets fixed.

    Stop using them.

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  • [–] 103 points 1 day ago (17 children)

    I never understood how they are so popular. You are paying double the amount and it's poor service and food tastes worse

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  • [–] 4 points 13 hours ago* (1 child)

    The fact that you have a stranger go and pick up your food is what makes it unthinkable to me. (Although if disabled or injured then I understand)

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  • [–] 5 points 8 hours ago (1 child)

    I'm not one to defend DD here, I stopped using them years ago. But strangers are preparing your food too. The driver is just one additional set of hands in the supply chain that brought food to your home.

    DD still sucks, for the record.

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  • [–] 1 point 2 hours ago

    This is true but those people are at least on camera and surrounded by other people holding them accountable.

    Don't get me wrong I've seen some wild wild shit before at restaurants so of course they can still do messed up stuff to the food but having some guy pick it up and ride off with no accountability is super sketchy to me

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  • [–] 34 points 23 hours ago (20 children)

    Because if your car has broken down, or you're exhausted from a long day of work and your family is hungry, or you're too drunk to safely drive but still want food, or if you straight up don't have a car and don't want to cook that night, or you are on vacation at a hotel or airbnb and don't have other access to food, or you have a baby that you can't just leave alone for a few minutes to go pick the food up, or you are in the middle of a study session and it would be more convenient to have the food come to you rather than going to get it.

    Looks like there's lots of reasons people might take advantage of the service that can deliver food to them, and it's not unreasonable for them to expect that service to not completely fuck it up.

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  • [–] 4 points 15 hours ago

    I share your perspective and reading these comments made me realize we have different paths of lease resistance.

    For some who have gotten used to them, it’s easier to put up with the enshitification than not using them, for others, the path of least resistance is to not use them in the first place.

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    [–] 85 points 23 hours ago (1 child)

    Call the bank

    cancel the transaction

    delete your account

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  • [–] 22 points 20 hours ago (1 child)

    In the middle of Covid, this happened

    Which when I went to the door, I found this on the mat exactly as it looks here, except I moved it to the sink because it was making a mess.

    I never found out which of my neighbours missed their order, because it wasn’t any service I’d ever use, even if ordering a completely non-essential item like this was a waste of resources.

    But fuck that guy who ‘delivered’ it by obviously dropping it before in his car and then throwing it on my doorstep!!

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  • [–] 39 points 22 hours ago

    It's funny in the first place to argue from what "they allow". The customer doesn't have to care about your internal policies, fucko. Fulfill your end of the bargain.

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  • [–] 55 points 1 day ago* (2 children)

    Food all over the road is certainly a custom delivery experience...

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