you are viewing a single comment's thread
view the rest of the comments
[–] 152 points 1 day ago (6 children)

This is one of the most depressing aspects of life. All of these services we pay no longer care at all about us - we have no options. They give us AI support only, poorly functioning apps where you can't even find how to complain or make a ticket.

I don't know how it gets fixed. Soon we will all work for them.

  • source
  • hideshow 12 child comments
  • [–] 251 points 1 day ago (3 children)

    I don't know how it gets fixed.

    Stop using them.

  • source
  • parent
  • hideshow 5 child comments
  • [–] 112 points 1 day ago (13 children)

    I never understood how they are so popular. You are paying double the amount and it's poor service and food tastes worse

  • source
  • parent
  • hideshow 18 child comments
  • [–] 6 points 20 hours ago* (2 children)

    The fact that you have a stranger go and pick up your food is what makes it unthinkable to me. (Although if disabled or injured then I understand)

  • source
  • parent
  • hideshow 4 child comments
  • [–] 7 points 14 hours ago (1 child)

    I'm not one to defend DD here, I stopped using them years ago. But strangers are preparing your food too. The driver is just one additional set of hands in the supply chain that brought food to your home.

    DD still sucks, for the record.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 1 point 8 hours ago

    This is true but those people are at least on camera and surrounded by other people holding them accountable.

    Don't get me wrong I've seen some wild wild shit before at restaurants so of course they can still do messed up stuff to the food but having some guy pick it up and ride off with no accountability is super sketchy to me

  • source
  • parent
  • [–] 36 points 1 day ago (18 children)

    Because if your car has broken down, or you're exhausted from a long day of work and your family is hungry, or you're too drunk to safely drive but still want food, or if you straight up don't have a car and don't want to cook that night, or you are on vacation at a hotel or airbnb and don't have other access to food, or you have a baby that you can't just leave alone for a few minutes to go pick the food up, or you are in the middle of a study session and it would be more convenient to have the food come to you rather than going to get it.

    Looks like there's lots of reasons people might take advantage of the service that can deliver food to them, and it's not unreasonable for them to expect that service to not completely fuck it up.

  • source
  • parent
  • hideshow 20 child comments
  • [–] 17 points 1 day ago (1 child)

    My main income has been from driving for grubhub for a couple of years now thanks to some physical issues. Anyway, most of the people I deliver to are disabled, elderly, or both. I would feel like shit if I pulled the fuckery presented in the OP.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 5 points 17 hours ago* (1 child)

    Yeah seriously

    I started doing Doordash recently to try and get on top of my finances and I'd feel awful about the stuff here

    And to be honest

    They're fucking everyone over, the Dashers make basically minimum wage if that, Doordash marks up all the items on the menus, and adds a bunch of bullshit fees.

    The only money reliably making it from the customers to the dashers are the tips, and only because they're required to by law.

    But for my case, it's something flexible and relatively low-effort that I can do when I'm not working my day job

  • source
  • parent
  • hideshow 2 child comments
  • [–] 4 points 12 hours ago

    The trick here is to wait out the 7+ month waiting list for GrubHub. My stomach churns at the fact that I'm about to be a corpo shill, but I make an average of ~$27/hr (and yes for all of you that are about to jump on this, that is after taxes, maintenance, and time spent searching). The only thing I have to do to earn is turn things on like a cab. I earn about $10/hr above what is the average here and that's the only reason I'm not sleeping in my car. And, also - this applies to all of the delivery apps, but you sadly need to find a heavily gentrified area to do this. To pay the bills this way, you have to find and exploit the petite bourgeoisie.

    I make fucking good money doing this bullshit, even more than I did in my 20+ year career as a machinist. What fucking sucks about it is that you have to toe the red line, no matter where you are. If you are willing to drive to the suburbs with unnecessarily large houses, you will make money.

    I fucking hate this, but in the end by doing this kind of work you are in a way preying on the disabled and infirm, but they have no other choice so you are in a way helping. On the other hand, there's a good chance that you are draining class traitors of their capital. I don't know what to say beyond this other than what people say about "underpaid labor!" is, in fact, entirely dependent on area, and there are high odds that the people saying that it is impossible to make enough to live doing any sort of labor that nets you less than $100,000/yr.

    I want to go on a rant about how "office job labor"-centric mentality is way more prevalent than anything US-centric, but I digress.

  • source
  • parent
  • load more comments (16 replies)
  • [–] 1 point 15 hours ago (1 child)

    If you're having a house party and everyone is drinking and you don't want to cook, it's handy, but 90% of the time, the premium is not worth it.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 5 hours ago (1 child)

    Pizza delivery is generally cheaper and more reliable, assuming the pizza place has its own drivers. Cheaper because the delivery service is intended to extend the restaurant's sales, rather than needing to extract enough value to pay both a driver and the middleman app. More reliable because the driver isn't just some anonymous person that decided to download an app but a driver that has an ongoing relationship with the pizza place.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 4 points 21 hours ago

    I share your perspective and reading these comments made me realize we have different paths of lease resistance.

    For some who have gotten used to them, it’s easier to put up with the enshitification than not using them, for others, the path of least resistance is to not use them in the first place.

  • source
  • parent
  • [–] 14 points 1 day ago (1 child)

    Because I’m already high and forgot I don’t have any food in the house.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 10 points 1 day ago* (2 children)

    Go hungry? Phone a friend? Ask the neighbor?

    Not give a tech bro $50 to deliver a depression by exploiting your community.

    What do you think we've done for checks notes the last 100,000 years that we have been getting high?

  • source
  • parent
  • hideshow 4 child comments
  • [–] 10 points 1 day ago (1 child)

    Well for most of that history people lived in walkable settlements and cities. Pompeii had fast food stalls. And more recently (relatively) food ordering direct through a restaurant was the norm. Pizza delivery dates back to the 19th century, which is checks notes more than 100 years ago. So yeah, access to food has changed a lot and it is nor unreasonable to expect your delivery driver not to toss your food into the street.

  • source
  • parent
  • hideshow 1 child comment
  • load more comments (1 reply)
  • load more comments (8 replies)
  • load more comments (1 reply)
  • [–] 29 points 1 day ago

    It gets fixed by no longer using them. Money is all a corporation understands.

    If they make more $ cutting support costs and pissing off some customers than to have support staff and higher costs and more customers, then they will do it.

    Infinite growth, my friend. All that matters to most if them.

  • source
  • parent
  • [–] 14 points 1 day ago* (15 children)

    we have no options.

    There is no alternative to whatever this Dash is?

  • source
  • parent
  • hideshow 17 child comments
  • [–] 10 points 1 day ago*

    There is, don't order food to be delivered to your house. Going from every pizza shop, and local fast food joint, having people who would drive the food to anywhere within a few miles, with just the idea you would likely tip them if you got your food on time, to having to pay anywhere from 1/4-2x the cost of your order to have it delivered, by a third party, that is a huge faceless corporation, with poor service, is really disheartening.

  • source
  • parent
  • load more comments (13 replies)
  • At least where I live, there are alternative delivery platforms, and there are also plenty of restaurants doing their own delivery. The competition means that customers generally get decent service in my experience, although support usually goes through the restaurants. I feel like the ones getting fucked over by these delivery platforms are the delivery drivers and restaurants, not the customers.

  • source
  • parent
  • [–] 9 points 1 day ago

    We got by before these shitty companies existed. I'm sure we can survive not using them.

    I do use them on occasion but prefer to order something local and pick it up myself. No markup and some places even give a discount on pick up orders.

  • source
  • parent