“Drivers will retaliate against you if you do not cover the part of their wage we refuse to pay them.”
There, fixed that for you, DoorDash.
“Drivers will retaliate against you if you do not cover the part of their wage we refuse to pay them.”
There, fixed that for you, DoorDash.
Door dash takes waaaay too much on bs fees from restaurants. If you have to use their app I'd suggest using it to browse menus, calling the restaurant directly and asking if they deliver and order it through them, heck pick up if you can. Fuck all these greedy apps nickle and diming everything.
It almost doubled the cost of my order last time, all the fees and tip bullshit
What kind of "tip" is paid upfront before the service is rendered?
Call the spot, order it, and go get the food your fuckin self. Stop spending an extra 35% to have somebody working three jobs get it for you.
How about letting us tip afterwards not before. That way we know how much to tip.
How about ditching tips altogether and just paying the drivers a decent, livable wage?
As someone that worked in the space, and was forced to AB test this, it’s because pre-tipping increases tip rates and increases the likelihood that an order will be claimed promptly.
That said, if I could wave a magic want and get my way, I’d say that these people need to be employees, and true delivery costs need to not be hidden in fees and tips.
It IS expensive to deliver stuff, and we need to be upfront with that.
I used to order meals sometimes through these kinds of delivery services but not anymore.
At first they were quite good but then they added extra "service fees" and the markup on the food increased, so did the delivery charge, it's a joke now and I haven't used them for a long time, and there's no good reason to, now.
Even when I do tip, and tip well, they now add so many other stops in between my food and my house that it still arrives cold anyway. I've largely stopped using them now too. They were convenient during peak pandemic and our newborn phase at home, but running out to grab take out really isn't the end of the world again now.
Tipping is literally becoming extortion now.
The end result of the tipping surge is going to be the collapse of all tipped work. People will stop using tipped services entirely and eventually the pyramid of wealthy users who can afford increasingly high tip is going to shrink.
That's why the ridiculous North American tipping culture needs to be called out as much as possible.
This is barely related to tipping culture, this is a service bid. They just refuse to call it that.
The order through Door Dash:
This implies that your food won't arrive cold if you do tip, and that hasn't been my experience at all.
I stopped using DoorDash when their fees and overall cost doubled what it should be.
I'll walk down and get it myself.
Is it too much to ask that I might be able to just pay for this service? Sometimes I want or need food ordered. If it costs $20 to have it delivered, and pay the delivery person fairly, sometimes that's worth the cost to me. I wish tips were an extra for "thanks for doing something above and beyond or awesome". They shouldn't need to be expected.
$1.99 convenience fee $4.25 app fee $3.99 delivery fee Oh, and don't forget to tip your driver because none of this goes to them.
^^^^ this cap needs to stop. Just give me the $15-$20 delivery fee and be done with it.
The fee you add for DoorDash etc should not be considered a tip. Tips are given after service is rendered, and are based on the quality of service. These fees are more like a bounty. "I'll pay $10 to the person that brings me a hamburger, dead or alive."
Just another reason to avoid Door Dash: Best to get off your ass and get food. Better yet: Cook your own food!
How lazy and dependent people are if they can be "blackmailed" by the food delivery service and that service doesn't fear a significant loos of customers!
Gross.
Also, in my experience, an tip doesn't even guarantee warm food lol
DD is just explaining that it's a bidding system. Few if any drivers are going to want to drive out of their way to pick it up and deliver it to you for little or no guaranteed tip listed up front and high chance of someone bailing on it anyway. Food sits at the restaurant for a long time
Pretty sure if I were to put a $20 tip I'd have no problems getting someone to accept the order immediately.
The problem, and the reason we've stopped using Doordash completely, is that your big tip means your order will get stacked with the low/no tippers to incentive the driver to pick them all up. And your food will sit there getting cold while the driver waits to pick up the others.
This has become universally true over the last year or two in Chicago at least. We are good tippers and every single time we'd see our food get picked up then watch the driver wait to pick up some other order -- sometime waiting 30 minutes or more with our food in their car less than a block from our home.
I honestly wish people would quit using these delivery services in general.
They literally have done nothing but cause problems in store. They cause people who actually came to the store to have to wait because we got a fuckin door dash order for $60 and we're told to put mobile orders as top priority.
Not to mention all the headaches of trying to contact customers about substitutions or out of stock items. It's just a fuckin mess.
You're paying more for lower quality and I honestly don't even feel bad when I fuck up an order. You'd have been able to tell if you actually came in.
And before anyone brings up disabled people the main users of these delivery services in my area are college kids.
It boggles my mind that people use apps like these
Just go get the food yourself. Forget these delivery companies.
Tips subsidize business owners who don't pay their employees enough.
Tipping needs to die.
I have no problem tipping, I have a problem with DoorDash and Grubhub calculating the tip on the total bill with all their fees included.
I have no problem tipping 20% with a $4 minimum, but it's going to be based on the meal I ordered, not your bullshit service fees.
Which stage of enshittification is this?
top 50 comments