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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)
submitted 2 years ago by [M, B] to c/technology@lemmy.world
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] 25 points 2 years ago (2 children)

This is barely related to tipping culture, this is a service bid. They just refuse to call it that.

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  • [–] 15 points 2 years ago (1 child)

    It's part of tipping culture because it uses the acceptance of tipping to slip this bidding system in. It also doubles as a tip because there is no separate tip option and tipping is expected for delivery. I'm sure more people wouldn't mind "bidding" low if it just meant getting their food later. Instead there's also the specter threat that a disgruntled worker will tamper with their food for daring to make a low "bid".

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  • [–] 7 points 2 years ago (1 child)

    Exactly. All the people complaining about extortion don't understand the economics of Door dash / GrubHub / etc.

    The food delivery person sees a potential job come in and can accept or reject it. In a few seconds they decide what to do. If it takes them 10 minutes to go to the place, 10 minutes to wait for the food, and 10 minutes to drive to you, they estimate a total of 30 minutes of work.

    Of course they're not going to do it for no tip. There are plenty of other people tipping. Your food is going to wait for somebody to pick it up for whatever minimum amount DoorDash guarantees them. Maybe there is a second order going in your direction.

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  • [–] 4 points 2 years ago

    I live way out of the city center, but any time I order I don't tip in advance but my order is picked up near instantly anyways. My trick: living in a country without tipping culture where the drivers are paid for their time no matter how big the order or how far it goes.

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