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So your flight got cancelled — here's what you need to know about compensation (www.cbc.ca)
submitted 3 years ago by to c/canada@lemmy.ca
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What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here's what you need to know.

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[–] [S] 0 points 3 years ago (1 child)

I'm pretty sure they deny every claim the first time. A lot of people won't make a fuss and it saves them a lot of money. If you follow up, only then will they actually look at your claim.

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  • [–] 1 point 3 years ago

    We should really amend the law to be "and if they incorrectly deny a claim they have to pay 10 times more". Enough to make it cost more than it's worth if they do it intentionally, not enough to bankrupt them...

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