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Shoppers upset over lack of cashiers as self-checkout use soars | CBC News (www.cbc.ca)
submitted 3 years ago by to c/canada@lemmy.ca
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[–] 41 points 3 years ago (3 children)

I actually prefer self checkouts. It's a simple task and going grocery shopping is one of my moments of solitude in the week, I don't wanna talk to anyone that I don't have to.

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  • [–] 10 points 3 years ago (2 children)

    I live by a food basic. Before they implemented self checkout there used to be a pretty long line at peak hours and weekends. After they added self checkout, there is pretty much never a line anymore. The most people I've had to wait behind was like 3. The difference was extremely noticeable.

    There are probably some really terrible implementations of self checkout in some stores or locations but when it's done right it seems pretty good.

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  • [–] 5 points 3 years ago

    Heck, this has even been my experience at Walmart. Even the express aisle took an eternity compared to self checkout. I love self checkouts and think they're great. The complaints about hAvINg To ScAn mY OwN GrOCeriEs are ridiculous. I just want to buy my stuff and get home ASAP. Not like scanning groceries is difficult or anything.

    Just wish the self checkouts weren't so shitty about mis-scans. If you accidentally scan something twice, you usually need to call an employee over. You should be able to do that yourself. If they're worried about theft, just make the button get flagged for loss protection to scrutinize or something.

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  • [–] 8 points 3 years ago (1 child)

    You know you don't have to have a conversation with the cashier right? I put my stuff on the conveyor, say 'yup' when asked if I find everything alright, and 'thanks' when they're finished.. Or just silently nod 🤷‍♂️

    But literally two days ago I was at the store and the self checkouts were full with 7 people still waiting to use them, while one employee ran around trying to handle all the errors.. and only one standard checkout open for people with full carts. It was soo damn frustrating.

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  • [–] 2 points 3 years ago

    That hasn't been my experience at least. And yes, I don't need to have a conversation with a cashier, but I also don't wanna watch someone do something so basic that I can easily do myself. And from my experience, lines have gotten much shorter everywhere self checkout has been implemented.

    Additionally I am not suggesting get rid of all cashiers, I just don't want them to get rid of self checkout either. Give people the option so they can use what they prefer.

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