The second paragraph could be from any game dev POV reading reviews of their game. I think it's the nature of the beast.
IDK how some can take it, the onslaught that the internet dishes out. I think it's a complex issue, and anonymity is probably a big part of the disconnect from community, as a consequence.
Do what you enjoy most, staying comfy, fostering your corner of the world/internet, and try not to fight every battle/combative poster, as it wears you down more than just reading the awful things.
I think the posters, that mean well and try to do something good, all wish they could do more, to have more positive impact, especially in this downward spiral of the present social-economical world. But that's not as easy as a back hand negative comment, and it is a lot easier to dish out negativity.
But I'm not an expert, just someone that trys to understand and sees trends everywhere. I'm also a tourist, as you said, not having a particular community I routinely visit or maintain.
I thought about making one, but never done so before, and don't know if I could handle seeing all the responses, plus the community I make would probably be too niche, and I wouldn't want to step on toes of other similar and small communities, and I wouldn't want to be on .world, because it's too big, and Lemmy has that tankie Dev problem, and it might be too much work than foreseen... All sorts of hills/walls to overcome for me.
Like I said, IDK how some posters do it, and I'm grateful for them, even though I never outwardly said that before, probably because it hasn't come up organically.