The only complaint I disagree with is
We hate the kiosks at McDonald's, Wendy's, and Taco Bell that we are asked to use instead of talking to a person
Personally I love the kiosks. I love being able to select exactly what I want, and not go through a communication layer with a person, who may mishear or misinterpret what I say, and adding that while still having humans there for people who don't like using screens or actually have questions is a good thing IMO.
But yes, AI is all the flaws of human workers, plus some because they always have and always will be significantly worse than humans at spotting mistakes giving you what you don't want etc...