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McDonald's Introduces AI Drive-Thru System, Sparking Customer Backlash (tech.yahoo.com)
submitted 2 months ago by to c/technology@lemmy.world
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[–] 85 points 2 months ago (6 children)

I prefer the kiosks too, but if they're going to be hiring fewer people as a result, prices should be reduced to account for their cost savings.

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  • [–] 51 points 2 months ago (2 children)

    But if they do that, how can they maximize shareholder value?

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  • [–] 2 points 2 months ago (1 child)

    whose shareholders? McD's? The franchisee's?

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  • [–] 2 points 2 months ago (1 child)

    Yes

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  • [–] 16 points 2 months ago (1 child)

    Sorry, the best they can do is triple prices because they want to give the appearance of being "premium".

    Oh and those kiosks I'm sure are provided by a company run by someone on the Board, and cost multiple thousands for something that could be done with a $500 touchscreen and a Raspberry Pi.

    And software run by yet another provider on the Board that has a dev team comprised of everyone's nephew trying to use AI to vibe code it.

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  • [–] 2 points 2 months ago

    Personally I’d rather they keep the same number of employees and just work less hard. Fast food workers seem to have way too much to do for their pay scale. They should take the pay from the absurdly overpaid upper management, though.

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