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'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction (ottawa.ctvnews.ca)
submitted 2 years ago by to c/canada@lemmy.ca
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Barratou Barry, an RBC bank client of 15 years, says on Aug. 18, she went to her regular branch location on Bank Street to make a cash deposit in her account and to pick up her new credit card.

"The first transaction went well. I put money into my account, I gave them my debit card; everything was smooth. To pick up my credit card I needed identification," she says. "I did not have my driver's license handy with me at that time. I had my health card."

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[–] -4 points 2 years ago (1 child)

So someone gives you ID with bad info and you just keep accepting different ID until you get one thats ok from them, and don't escalate or file a unusual transaction report? Hope you don't still work for a FI

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  • [–] 7 points 2 years ago (1 child)

    Use critical thinking. No you don't cycle down a list. You say "hey I think your passport might have an extra letter r in it, you have another credit card, medical card, etc. I can take a look at?"

    If anyone with a brain really thinks it's a forged passport they would skip straight to the whole "denying the transaction" part and reporting it through the banks reporting system.

    This whole thread is a mind fuck of really dumb opinions. The cops just should not have been called.

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