you are viewing a single comment's thread
view the rest of the comments
[–] 117 points 2 years ago (8 children)

NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to "verify your identity" (who remembers that shit from 3 years ago).

Literally emailed from the email associated with the account, called, logged in, etc. they won't delete it until I send my credit card info in the clear, over insecure email.

FUCK NORDVPN

  • source
  • hideshow 16 child comments
  • [–] 30 points 2 years ago (1 child)

    If you are in the EU I think you are legally allowed to request they delete all your data. Might be worth it.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 20 points 2 years ago (1 child)

    They can use nordvpn to change their location to the EU then send the email

  • source
  • parent
  • hideshow 2 child comments
  • [+] 5 points 2 years ago (2 children)
  • [–] 28 points 2 years ago (1 child)

    Are you talking about those security questions? So dumb. After having days-long trouble getting my internet fixed because of them, I started treating those as additional passwords, generate the answers with my password manager, and save them in the notes section of the entry.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 22 points 2 years ago (3 children)

    Try to log in from Europe, or change the details of your account to day Europe. Because with gdpr in Europe they are obligated to let you delete it.

  • source
  • parent
  • hideshow 6 child comments
  • [–] 3 points 2 years ago (1 child)

    I just tried to delete my inactive NordVPN account from a European IP (not through a VPN, I actually live there). Spent 10 minutes searching for a delete option without luck. The only way seems to be by submitting a form (which for some reason also requires "payment info"). Sketchy as fuck.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 21 points 2 years ago (1 child)

    What prevents you from revoking your payment mandate at your bank?

    In Europe at least, your bank must honor this request and there's nothing your debtor can do about except spending 1000's to recover at most 3 months of payments with the current legal apparatus in Europe.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 2 years ago

    My credit card got stolen a few months back and it's been great for my finances. All this shit chrging me 10 dollars here and there without me noticing that I haven't been using.

    I've only reactivated a few things.

  • source
  • parent