My SO works fast food. Corporate never allocates enough hours so they're perpetually understaffed, but the store manager has permission to call people in if needed. So there's a lot of "your scheduled 10-4, but at 3:30 I'm gonna ask if you'll stay to 6, or I'll call you 2 hours before your shift to see if you can come in early".
Its a lose lose, nobody gets the hours they want, manager can't retain workers, people hate being called in or asked to stay late, and the schedule is always shorthanded and mostly a suggestion. Of course nobody wants to work in that shitty mess of cost cutting and begging employees to pick up the slack that the MBAs at corporate have caused.
Do employers actually care about being understaffed or do they only wish that that staff would stop complaining that the company is understaffed?
After all, an understaffed company is a lean, efficient company that doesn't give out money all willy-nilly to the sort of people who have to do undesirable work and thus ensures good value for the C-level end-of-year bonus and stockholder portfolios, which ought to sound like a win from their point of view.
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