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[–] 163 points 7 months ago (1 child)

Guys I know he is not perfect but it's understandable that people like him in a world where the average CEO drinks the blood of newborns daily.

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  • [–] 53 points 7 months ago (1 child)

    Huh, so that’s why they’re all so prolife. Need to keep the source of fresh babies going…

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  • [–] 27 points 7 months ago (1 child)

    "Don't get an abortion! Have that baby and dispose of it at your nearest "Leave your baby here for our coalition of friendly CEOs to take care of" location for a 25$ amazon gift card!"

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  • [–] 104 points 7 months ago (5 children)

    I am a fan of Valve, but this is just way exaggerated. For example, encourages you to save money by having sales? Isn't that about manipulating you into buying more games than you would otherwise, because you perceive the value as being better?

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    [–] 96 points 7 months ago (12 children)

    Mmmm billionaire boot must be delicious

    Steam is not a bad company but it is still a company that holds a lot of power, don’t forget that.

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  • [–] 66 points 7 months ago (1 child)

    Yeah. I am a fan of valve but their complicity in cs:go skin gambling uhhh... gets worse and worse the more closely you look at it.

    Its fair to appreciate the good they have done for linux and largely very consumer friendly business practices AND, companies are not your friends.

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  • [–] 42 points 7 months ago

    Valve's "hands-off" approach extends far beyond CS:GO gambling. They have the same willful negligence toward moderating their own official group chats.

    For weeks, the official Steam Deck group chat has been flooded with racist slurs and hate speech. I and many others reported the individuals responsible, yet weeks passed with zero action taken.

    Frustrated, I opened a formal support ticket. I detailed the offenses, provided evidence, and explained why a basic filtering system or active moderation is necessary for their own official spaces. Valve's response? They closed my ticket without taking any action at all. They have confirmed, through inaction, that providing a non-toxic environment in their official communities is not a priority.

    This experience has made me lose a significant amount of respect for Valve. I will now be actively purchasing my games elsewhere in protest.

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    [–] 90 points 7 months ago (4 children)

    Gaben and steam are not perfect, but are monumentally better than what we would be stuck with on sony-soft

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  • [–] 51 points 7 months ago (4 children)

    They're succeeding by not actively running their platform into the ground, which is somehow inspiring and disappointing at the same time

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  • [–] 32 points 7 months ago (1 child)

    That's because they're a privately owned company. They can decide when to prioritize long term profits over short term profits.

    Most of their competition are publicity traded companies that have no such luxury. They have to make next quarter's number higher no matter what.

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    [–] 60 points 7 months ago* (last edited 7 months ago)

    STEAM- Give a reasonable good platform for gaming.

    OTHERS- Kill themselves with shitty optimization and spam policies.

    STEAM - Sit. Enjoy the sunny day. Drink a coffee. Improve a bit the navigator to help you find new games.

    OTHERS - Keep their shitty platforms unoptimized and double down on AI Slops.

    STEAM - Doing some yoga. Walk the dog. Add an AI disclaimer for the games.

    (update) OTHERS - Complaining about Steam AI disclaimer on socials without fixing a single fuck on their platforms.

    STEAM - Trying the new Turkish restaurant down the street. Read a book. Add a disclaimer to alert the user if there's a cheaper bundle for the same game they are buying in the cart.

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  • [–] 55 points 7 months ago (2 children)

    BTW the way refunds work is that steam withholds the money for a month to pay refunds with it. The publisher has no say, they just get gross - 30% - VAT - refunds.

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  • [–] 54 points 7 months ago (2 children)

    This is such a controversial person to discuss. On one hand, loot boxes, the steam market for trading, and a lot of gambling and profiteering going on. At the same time, all of the OP comments are also true.

    Out of all the billionaires, I dislike gaben the least. The net good he's done for gaming may not balance the scales entirely, but at least there's a discussion to be had whether what gaben has done is for the better, or for the worse. Which is more than I can say about most billionaires I know of.

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    [–] 50 points 7 months ago (1 child)

    I know this novel strategy that Valve employs might be difficult to conceptualize for people whose thinking only extends as far as "company evil, success bad", so let me summarize it in a format that is easier to understand:

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  • [–] 47 points 7 months ago (1 child)

    They only began giving refunds when the European Union mandated it, back then only Origin (EA) gave refunds. Some times the EU is useful.

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  • [–] 41 points 7 months ago (3 children)

    The EU definitely helped. I'll add that this was actually kicked off by the Australian Competition and Consumer Commission (ACCC) in 2014. They took Valve to court over their insistence that they can ignore Australian Consumer Law rights - in particular that if a product is 'not fit for purpose' then the buyer is entitled to a full refund, with respect to games. Valve offered no possibility of refund at the time. The case dragged on, but Valve eventually lost and was told to pay several million in fines, they appealed it to the High Court of Australia in 2016 - and lost also on appeal.

    The judge was pissed at Valve, and wrote in their ruling:

    “Valve’s culture of compliance was, and is, very poor”. Valve’s evidence was ‘disturbing’ to the Court because Valve ‘formed a view …that it was not subject to Australian law…and with the view that even if [legal] advice had been obtained that Valve was required to comply with the Australian law the advice might have been ignored”. He also noted that Valve had ‘contested liability on almost every imaginable point’.

    Valve are generally a very positive force in gaming, but they're definitely not the saints that OP image text implies.

    https://www.rockpapershotgun.com/australia-fines-valve-over-steam-refunds

    https://www.accc.gov.au/media-release/valve-to-pay-3-million-in-penalties-for-misrepresenting-gamers-consumer-guarantee-rights

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  • [–] 46 points 7 months ago (1 child)

    People saying that when Gabe dies so does Steam seem to be missing a piece of the puzzle.

    From everything I've read and can tell they work using an ESOP (Employee Stock Ownership Program). Meaning each employee working there today is becoming partial owners in Valve. If you think they will allow some new face to show up when Gabe dies and flip the table you are missing the piece where the owners of this company are extremely well compensated today and a core part of making Valve successful today.

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  • [–] 43 points 7 months ago

    Believing that sales exist to save people money is the funniest shit i have ever seen.

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  • [–] 38 points 7 months ago* (1 child)

    Step 1. Make a good product
    Step 2. Corner the market
    Step 3. Build up good will
    Step 4. ...?
    Step 5. Keep building up good will

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  • [–] 33 points 7 months ago (1 child)

    I was extremely impressed that Valve did an RMA replacement for one of my Index base stations even out of warranty. They explicitly did not have to do that. It’s been years but I’m still amazed

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    [–] 30 points 7 months ago

    When he dies gaming lives on within us.

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  • [–] 28 points 7 months ago (6 children)

    "Sells hardware at a loss to hook you into the steam ecosystem and make more money by selling you software" FTFY

    Don't get me wrong, as companies go I like valve, but to say they aren't making decisions based on making more money and just out of altruistic motives is madness. Businesses that aren't healthy and competitive die, even if they have rabid fans.

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    [–] 28 points 7 months ago (5 children)

    I think this is factually wrong, Steam only introduced refunds because they were forced to for the European market

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    [–] 23 points 7 months ago (2 children)

    Lets pray valve never goes public

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    [–] 20 points 7 months ago

    2 words though "Kiddie gambling".

    Sure Steam is one of the less evil companies out there, but they're far from innocent.

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  • [–] 18 points 7 months ago

    I suspect translation later for ARM will be industry shaking

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  • [–] 17 points 7 months ago

    I'd say Zuckerberg's $77B disaster is not a forced mistake but a self-influcted wound. If anything, it's the Cambridge Analytica scandal that pushed him towards the rebrand they would have been better off without.

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  • [–] 17 points 7 months ago* (last edited 7 months ago) (1 child)

    They sell their hardware at a loss?

    Also, that's not necessarily because they put the consumers' needs advice above anything else. Sony and Microsoft do this all the time simply for market share.

    Edit: didn't check autocorrect before posting

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  • [–] 15 points 7 months ago (1 child)

    Not at a loss. We still don't know the prices of the new wave of hardware, but some Valve spokesperson has said that they wouldn't subsidize the price of the hardware with future game sales. They've also said, when the Steam Deck was launched, that affordability was a massive factor in the design, and that some of the decisions to make that happen were "painful".

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  • [–] 16 points 7 months ago (1 child)

    As a fan of TF2, I'll quote another greentext: "does nothing, competition keeps shooting themself in the foot." It was about Overwatch vs TF2, but it's mostly similar.

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    [–] 15 points 7 months ago (1 child)

    Steam refused to issue refunds for a long, long time. In the end they started allowing refunds for everyone because governments started requiring it and it was easier to just allow them for everyone than having to do the legal footwork to have different policies based on geography.

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