▲ 645 ▼ DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com) submitted 2 years ago by L4s@lemmy.world [M, B] to c/technology@lemmy.world 312 comments fedilink hide all child comments DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.
[+] mihnt@lemmy.world 26 points 2 years ago (3 children) [deleted] permalink fedilink source parent hideshow 6 child comments replies: [–] enki@lemm.ee 3 points 2 years ago (3 children) Yeah, let me know how to get GrubHub to even respond to a support request for an order that never arrived, much less refund me and then you can tell me GrubHub is better. I had an order that was never delivered on Sept 23 and GrubHub has still not responded to or refunded me. At least with Doordash or UberEats I can get issues with my order addressed almost immediately. permalink fedilink source parent hideshow 6 child comments replies: [–] BombOmOm@lemmy.world 7 points 2 years ago Charge it back. If you didn’t get service, no reason they should get money. permalink fedilink source parent [–] rambaroo@lemmy.world 1 point 2 years ago Weird, I've gotten refunded by them easily in the past. permalink fedilink source parent [+] mihnt@lemmy.world 1 point 2 years ago (1 child) [deleted] permalink fedilink source parent hideshow 2 child comments replies: [–] enki@lemm.ee 1 point 2 years ago (1 child) I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago. permalink fedilink source parent hideshow 2 child comments replies: [+] mihnt@lemmy.world 1 point 2 years ago [deleted] permalink fedilink source parent [–] PrincessLeiasCat@sh.itjust.works 1 point 2 years ago Huh, good to know, thanks. I don’t use those services often now that Covid is going away, but if I need to again it’s good to know that one isn’t as quite as shitty. permalink fedilink source parent [–] rambaroo@lemmy.world 1 point 2 years ago Yeah this is why I only use GrubHub now. I still tip well cause I appreciate people who bring me food and I can afford it. permalink fedilink source parent
[–] enki@lemm.ee 3 points 2 years ago (3 children) Yeah, let me know how to get GrubHub to even respond to a support request for an order that never arrived, much less refund me and then you can tell me GrubHub is better. I had an order that was never delivered on Sept 23 and GrubHub has still not responded to or refunded me. At least with Doordash or UberEats I can get issues with my order addressed almost immediately. permalink fedilink source parent hideshow 6 child comments replies: [–] BombOmOm@lemmy.world 7 points 2 years ago Charge it back. If you didn’t get service, no reason they should get money. permalink fedilink source parent [–] rambaroo@lemmy.world 1 point 2 years ago Weird, I've gotten refunded by them easily in the past. permalink fedilink source parent [+] mihnt@lemmy.world 1 point 2 years ago (1 child) [deleted] permalink fedilink source parent hideshow 2 child comments replies: [–] enki@lemm.ee 1 point 2 years ago (1 child) I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago. permalink fedilink source parent hideshow 2 child comments replies: [+] mihnt@lemmy.world 1 point 2 years ago [deleted] permalink fedilink source parent
[–] BombOmOm@lemmy.world 7 points 2 years ago Charge it back. If you didn’t get service, no reason they should get money. permalink fedilink source parent
[–] rambaroo@lemmy.world 1 point 2 years ago Weird, I've gotten refunded by them easily in the past. permalink fedilink source parent
[+] mihnt@lemmy.world 1 point 2 years ago (1 child) [deleted] permalink fedilink source parent hideshow 2 child comments replies: [–] enki@lemm.ee 1 point 2 years ago (1 child) I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago. permalink fedilink source parent hideshow 2 child comments replies: [+] mihnt@lemmy.world 1 point 2 years ago [deleted] permalink fedilink source parent
[–] enki@lemm.ee 1 point 2 years ago (1 child) I did that. There were no options, just a dialogue saying they had refunded me a couple dollars for a price mismatch. But no button to report an issue on the app or web, no chat, no email or phone number. Just a Contact Us form that I filled out and submitted with all the information nearly a month ago, and no one from GrubHub has reached out. I finally just did a chargeback a couple days ago. permalink fedilink source parent hideshow 2 child comments replies: [+] mihnt@lemmy.world 1 point 2 years ago [deleted] permalink fedilink source parent
[–] PrincessLeiasCat@sh.itjust.works 1 point 2 years ago Huh, good to know, thanks. I don’t use those services often now that Covid is going away, but if I need to again it’s good to know that one isn’t as quite as shitty. permalink fedilink source parent
[–] rambaroo@lemmy.world 1 point 2 years ago Yeah this is why I only use GrubHub now. I still tip well cause I appreciate people who bring me food and I can afford it. permalink fedilink source parent