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Tim Hortons employee won’t face criminal charges in death of customer (www.ctvnews.ca)
submitted 3 days ago by to c/nottheonion@lemmy.world
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Tl;dr: 75-yo old woman attacks the employees over a sandwich, rips hair from one of them, put that hair in her purse, calls the police and dies.

At that point, two other employees intervened, and as they were pulled apart, a “chunk of hair” was pulled from the shift lead’s head, “leaving a raw area.”

Once separated, the employees got behind the counter and Grayson sat down, taking a phone call. She was seen picking up the shift lead’s hair and putting it in her bag, police said.

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[–] 6 points 2 days ago (1 child)

As a person who worked in retail, and managed and owned retail shops, I never allowed that nonsense to rule my stores.

Especially when I own it, that shop is my Kingdom, and I am the Emperor. What I say goes, and the very LAST person that makes decisions in my shop is the customer, and I am not at all afraid to say that directly to a customers face, and I have.

I have opened a shop with the product I have created, and I ALLOW you to enter and partake. If you can't appreciate the access to my product, and behave accordingly, your access to that product will end, and you will NEVER experience it again.

Do not EVER tell me "the customer is always right" in MY own shop. You enter at MY pleasure, and I don't care what you want.

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