Keller said he's changed the system so customers with reservations have to pre-pay for drinks, including a service charge. "It's just to protect our staff,"
So, customers not paying tips is forcing the business to pay a living wage, as well as incorporate wages into the price model of products rather than leave it as a hidden morality tax?
Oh, The horror. /s
The price on the menu isn't anywhere near the bill the expect you to pay at the end.
Bill = menu-price + taxes + 20% tip
(where 20% is just a rough average)
Well, the US are the only country i know of that shifts the responsibility of making sure employees can have a home and food from the employer to the costumer. In central Europe, we tip when the service was excellent, but not by default, and only when being waited at a table.
Everyone hates tipping, but this won’t affect US tipping culture at all. Paying staff almost nothing and making them depend on tips is allowed by US law. As long as that doesnt change, businesses will always pay their staff as little as they can get away with.
Businesses here are not nice. If a waiter can’t make rent, then its time to fire them and hire another waiter. Which they can do because most states have at will employment. So you can fire anyone at any time, for any reason. No notice needed, and you dont have to pay them any compensation.
This is why its always interesting when people (especially from europe) think that not paying tips is going to cause some kind of transformation. We are a corporate country. If you dont go after the business owners, there will be no change.
FFS, it's called a price for a reason.
If it were up to me I would turn the fucker around. Maximum listed on the menu, and if the customer behaved like an actual human being instead of an entitled prick, their final bill would be reduced by up to 20%.
Don't worry American citizens are also confused by the expensive tipping culture in the US. I still maintain 15% for a good job, 10% for a mediocre job, 5% for anything below. Giving above 15% is just subsidizing the pay the employer should be giving. It's a symptom of the fact that wages have stagnated for over 50 years. The pay that once supported someone and even a child is now far below the poverty line for even an individual. So instead of increasing pay to match what it once was many businesses have turned to aggressive tipping over just increasing the prices of their service / products.
I, a US citizen, am also confused by tipping culture in the US.
top 50 comments