If anyone adds a 20% tip on my bill in this country, I'm asking for the whole thing to be removed.
Especially at a high end restaurant. Absolute embarrassment that an establishment like that can't pay their staff properly and have to make them pan handle the customers.
Meanwhile U.S. restaurants are shutting down by the thousands because people stop coming due to the tacked on tips and fees sometimes doubling the cost of the meal. Don't let him wipe you guys out too.
The cost of employing staff isn't related to the cost of what people eat - it's a function of how long the restaurant is open and how busy it is. It doesn't make sense that I pay more for the staff if I order a £40 bottle of wine versus a £20 bottle. If you're going to make customers pay separately like this,it should be a cover charge per head
For those outside the US, this is what we're dealing with:
Coffee shops and bakeries are asking for a 20% tip for ringing up self-service items brought to the checkout counter. Restaurants want a 20% tip to simply run food to the table after people stand in long lines to place their order. Buffets are adding 20% tips to the bill just for providing water.
This was slowly introduced and enough people left tips despite the requests being absurd that it's now done everywhere. Next up: Tip the AI for its hard work.
If it's mentioned up front and fixed then it's fine. One way or another the restaurant needs to cover it's costs and it's either done via inflating the price of the food or a fixed service fee.
What I hate is a discretionary tip suggestion because suddenly I'm made to be responsible for how much the staff get.
If I go somewhere and they try to add 20% extra to my bill, they're not getting paid anything at all and I'm leaving immediately. I might even put in an order and walk out just to spite them. That would permanently lose me as a customer for sure.
Fortunately I've only encountered it twice so far, both times we walked out and made sure they understood why they lost our business.
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