I kind of assumed most people working on Google maps are car first people, and the transit stuff was a second class concern. This isn't based on any facts, just a gut feeling.
The most annoying things for me are how it's kind of hard when looking at the map to see what stops are where. Like, I have to fuck with the zoom to get it to show me DeKalb Ave is there, and then it doesn't even tell me which trains stop there.
And forget about getting any useful bus info. I know generally where the b41 goes. Why isn't it easy to see on the map?
These all seem like nitpicks. Maps transit is still the best way to figure out to go between points and it works in multiple countries with the same interface.
And to be fair, it'd be cool if these - comparatively small - changes happen. But using transit routing frequently here, I have no real complaints with it. It works fine.
It's quite decent in the UK. But I wish it had more customisability. Sometimes it cannot understand that I'd rather walk 15 minutes than buy a bus ticket for a 3 minute bus ride. But if someone was disabled and got free bus rides because of that, then of course it would make sense for them.
It can tap into bus data to see when it's late and stuff. But sometimes the bus company messes up the data. Oops.
If I didn't have Google Maps Transit to navigate western Europe, Singapore and even Los Angeles I'd be completely screwed because I come from a country with next to no public transport and had no idea how it was meant to work
One of the routes I take tries to get me to make an illegal crossing through a busy street to get to a bus shelter on the other side.
A short walk down the sidewalk, there's lights with a crosswalk. And just on the other side there? A much safer to access bus shelter that the same bus stops at.
There's seemingly no way to report this stupid route, either.
Is it worse than the alternative? I'm no Google loyalist these days, but if you're like me you have no idea what the alternative transit guide even is!
I use the app's by local transit services and organisations (9292, NS) and so far that's working out pretty well.
They don't have the reminder to indicate when your stop is coming up, but the last two or three times I tried to use that with Google Maps it just didn't warn me, so I don't think I'm missing out on much.
There are a bunch of open source transit apps as well, but little work as well as Google does when it comes to planning trips and finding alternatives. Sometimes there just isn't any open data about public transit and only a few shitty commercial apps have up to date information, but you could always check Google if the routes they suggest seem inefficient or too good to be true.
I almost exclusively use the app called Transit. It uses OSM data and shows live tracking for buses and trains (at least it does in my city). It's good for figuring other options like walking, cycling, bike share.
Citymapper is the gold standard. Osmand is excellent, except for delays. Many countries have third party top-tier apps for transit and train navigation -- Trainline comes to mind in the UK, but it varies by region.
Google Maps lets me know when to get off my stop, and where to head next, in real time, as well as updates on whether metros or trains are late and when the next one is coming.
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