Volkswagen will restore physical buttons to the dashboard in its latest compact car, part of a wider move away from touchscreens.
In a particularly retro touch, the new ID Polo will even have a volume dial.
For a decade or so, automakers rushed to replace knobs and switches with screens, Autoblog noted in October, but users largely disliked them: Controlling the air conditioning, for example, required delving through submenus while driving, which was both difficult and dangerous. Research found that using touchscreens took longer and distracted drivers.
Hyundai, Mercedes-Benz, Porsche, and VW have all announced plans to return to more tactile controls, and US and EU regulators announced last year that cars with touchscreen controls could get worse safety ratings.
Buttons that you can use without looking at them, please.
On my old car, the temperature dial had a notch, and you could set it to heat/cold by whether it was left or right of center, now it's a free-spinning dial. Old fan control was a dial with stops, now it's two buttons with no tactile distinction. Old vent selector was a dial with stops and I knew the foot/defrost setting was one from the top and the foot/body setting was one from the bottom, now it's a single button same as the fan buttons that cycles through all the options. If I want to change anything, I have to wait until I'm at a red light or something so that I can look down and fiddle with it. I used to be able to do it all blind.
It's way cheaper and easier to not have to source the buttons. The bean counters saw Tesla get away with doing it on the touchscreen, so they figured they'd get away with it, too.
It's cheaper to use one screen. They make the decisions based on profits and not anything else. They're only changing things back because of safety issues.
US and EU regulators announced last year that cars with touchscreen controls could get worse safety ratings.
Yeah that's the real reason they're moving back it's got nothing to do with the complaints from the customers because they've been ignoring those for over a decade. They just know that people won't buy their cars if it receives a substandard rating.
Thanks to these visionary titans of industry we've now got 10+ years of used cars with HOT GARBAGE interfaces. Guess they learned their lesson eventually but the used market is screwed for a long time.
Before buying our latest, the family sat down and defined the minimum physical controls a car needs to have; functions that are used often while the vehicle is actively moving.
Aircon
Lights
Cruise
Media
Wipers, maybe. Automatic wipers are annoying, but deemed not a dealbreaker as long as the others above are present.
It was shocking how many makes/models did not even meet the bare minimum.
They needed research to realise the cost was greater than the savings.
Touchscreen interfaces are absolutely wonderful if you are a car manufacturer, as they massively accelerate the designing process; slap a rectangle in the centre console and start manufacturing the car, you have until first units are sold (or even way later, yay updates) to figure out how it looks and works. And you don't need to make and assemble hundred little dials and buttons either, just a single screen.
Same goes for the speedo etc display, but there at least everything is purely visual and being customizable is actually a benefit for the user too.
Good. Hate touchscreens. It never fails that as you are going to touch something, you will hit a bump and miss. And that’s after taking your eyes off the road to find the button or dig through 4 menus to find it.
Describing volume dials as "retro" is setting a very low bar for what can be considered retro.
Also, it should have been super obvious to car makers from the start that using a touchscreen for almost everything was a really bad idea! As others have pointed out, you need to be able to control the car without having to take your eyes off the road for more than a couple of seconds.
And EURO NCAP (who make safety ratings for cars) have said they'll stop giving 5 stars, if a car has no physical buttons for essential controls (i dont reclal what they believe is essential though)
The car I drive now is the newest car I've ever owned. It's a 2006 Suzuki Grand Vitara, V6 AWD. I like everything about it. I'll keep it running as long as I can.
This is what a car should look like inside. Everything in reach, physical knobs I can set without looking, no distractions. Peak design:
No internet account required, of course, which also means they can't nerf my car from the other side of the planet, or charge me for 50 more HP, or heated seats. The most sophisticated display is the red LEDs that tell time, outside temp, and real time MPG. Also, I like having a car I actually own, Suzuki doesn't want anything to do with me, and I don't want anything to do with them. It was a one-time transaction, like a hooker and a john. We're not in a fucking life-long relationship.
Cars should not be this inside. While I agree it's cool and futuristic, it is not practical. Form should follow function, everything about this is the opposite:
Unironically I want this so bad, I'm one of those Gen Z guys who grew up around old tech but I love my clunky 1970s-1990s tech. There's just something viserally satisfying about sloting in a tape.
Now get rid of point-source quasar LED headlights. OK, we get it, science now allows us to get every electron in every atom to emit bazillions of photons every picosecond. That's nice. Like AI, we don't need it and no one asked for it.
Tangentially relevant. Anyone seen the new Microbus? It’s appalling. They gave it angry headlights like every other stupid generic car on the market. A hideous grille. And it’s got a giant flatscreen tv for all the interior controls. All in a 60s throwback vehicle specifically chosen for its nostalgic character. How do these people get promoted into decision making roles???
I hope regulators pay attention to technology this time instead of just reacting.
My car has controls with no physical buttons but I can control with voice assistant. Technically that means I can do it without taking my eyes off the road but it’s physical buttons are much better
Finally undoing the damage to design apple and John goingToSt Ives did.
If only we would also undo the other trends apple did, "Treating the customer like they are stupid", walled gardens(we control your device not you) and everyone'a favourite: it's in the store for 99cents
Edit: there's a time and a place for multi touch, capacitive screens; it's with unorthodox uis or things with a heavy emphasis on portability and video.
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