Microsoft's AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he's mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

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[+] 327 points 8 months ago* (last edited 5 months ago) (3 children)
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    [–] 247 points 8 months ago (7 children)

    Microsoft is truly the king of putting out a product that no one wanted or asked for, then wondering why no one wants it. I'm sure they will soon begin the second phase of any Microsoft product: spending a small country's GDP marketing it to try to get people to use it, despite it being prominently displayed on approximately 5 billion operating systems already.

    A tried and true strategy to piss through more money than god to justify spending more money than god building the thing that no one wants. Looking at you, IE and edge.

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  • [–] 39 points 8 months ago (4 children)

    You know what I want MS to do? Remove all the extra crap and just be a simple OS. The desktop should use 500MB or so of memory, boot should be a few seconds, and launching programs should be a few seconds. Don't do any weird caching nonsense, I don't need tens of GBs of OS nonsense, just give me a simple OS.

    I have that w/ Linux. The only value Windows provides is app compatibility. Stop trying to be anything more than that.

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    [–] 161 points 8 months ago (5 children)

    Well my guy have you actually used and I mean really sat down and used your burning pile of slop for an excuse of an OS? I bet you haven‘t because you don‘t have to. Your assistants have to deal with that and they get paid to not complain about it. Meanwhile you get paid to waste oxygen and have lost touch with reality to the point you‘re no longer able to contribute to society in your current position. How sad.

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  • [–] 40 points 8 months ago (6 children)

    Holy fuck. I have to paste shit from reports into Outlook daily and that stupid fucking menu that pops up asking about if I want the formatting to match, that you can't get rid of, drives me crazy.

    And! And! You want a sync button? It's not just hanging out anymore, you have to find it. Don't like more clicks? That's ok, use the F key. But not F5 like is standard on browsers! Enjoy pressing F9.

    First world problems but they're mine!

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  • [–] 57 points 8 months ago (4 children)

    I'll bet I can make your left eye twitch.

    Are you ready?

    A "large" amount of information.

    Bitch, my computer has 128 gigabytes of RAM. It's a tiny god. The fact that I have as many as 100 cells copied to the clipboard (which is the threshold that triggers this stupid message, if you've ever wondered) is not even a rounding error. I'm sure this was marginally important in 1982 or whenever this was first coded into Excel, but today my computer could lose an entire megabyte of memory or maybe even ten down between the couch cushions and neither of us would notice.

    There is still no setting to disable this dumbshit message.

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    [–] 138 points 8 months ago (28 children)

    You know what would impress me? That I would be able to start using my computer when I boot it in the morning.

    As it stands I have to wait some 5 to 10 minutes before the mouse pointer decides to cooperate with me. And god forbid I attempt to start a Teams meeting, either the camera, mic or screen share will not work at all.

    What the hell is this dumbass operating system doing that is more important than responding to the damn user?

    Same machine, booting Linux, lets me start working right away. No stuttering, no freezes. Go figure.

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    [–] 122 points 8 months ago (3 children)

    people are unimpressed with the ability to talk fluently with an AI computer.

    I already communicate fluently with my computer. I double click an icon to communicate to my computer "open this". I type into a search field to communicate "find this string".

    At no point do I want to communicate to my computer "log everything I do, then use those logs to give me something that isn't what I'm asking for."

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    [–] 118 points 8 months ago (2 children)

    I don’t want to talk fluently with a computer, I want it to do things deterministically in a way I as a human being cannot. If I want a discussion, I have it with a human being.

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    [–] 108 points 8 months ago (5 children)

    How to be a tech shithead:

    1. Be disproportionately rich
    2. Surround yourself with yes-men
    3. Disregard any valid criticism as "haters"
    4. Become completely out-of-touch
    5. Get your mind blown by most basic, obvious things.

    Somehow, this guy is the CEO.

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    [–] 95 points 8 months ago
    [–] 88 points 8 months ago (6 children)

    Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

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    [–] 77 points 8 months ago (5 children)

    Lay off the coke man, talking to a computer isnt impressive when the average persons hydro bill goes up each month to support your bullshit

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    [–] 75 points 8 months ago (22 children)

    It is interesting to see his reaction to reality. He finds out that people think he's peddling bullshit, and instead of asking why they think that, he dismisses them as irrational... That's one way to run a company, but only if your company has a monopoly and customers can't run away even if they want to.

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  • [–] 57 points 8 months ago (1 child)

    His comparison to snake on his Nokia is actually good because in its current state AI is like a little gimmick for many users. Sure there are use cases but it can't reliably perform any truly critical tasks because it makes terrible mistakes.

    Imagine Nokia shoving snake in customers faces as it is being done with AI. Every phone marketed as OPTIMIZED FOR SNAKE. A big snake button on the phone as a shortcut to open it. Snake integrated everywhere. Trying to send a text? Would you like to play a round of snake first?

    That's what AI currently feels like.

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    [–] 74 points 8 months ago (12 children)

    They're completely out of touch with how normal people use their computers. The only people who want AI in their OS are the AI tech bros.

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  • [–] 42 points 8 months ago (7 children)

    I was taking my kids to the dentist yesterday and was listening to the radio with them.

    It's anecdotal and a small sample size but the only people talking about AI are journalists and money men.

    I work in IT and the consensus is it is a valuable tool but it really isn't taking anyone's job.

    For my kids and those their age and younger (15) the consensus is AI can fuck off and it's responsible for polluting their social media with crap.

    Tl;Dr - the only people pushing AI are the money men and the policy makers. No one wants this.

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    [–] 63 points 8 months ago (1 child)

    Do you guys not have phones - energy

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    [–] 62 points 8 months ago (1 child)

    As has been said elsewhere about everything Microsoft is pulling:

    If your LLM was worth using you wouldn't need to force anyone to use it.

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    [–] 58 points 8 months ago (1 child)

    AI bros are beyond delusional.

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    [–] 55 points 8 months ago (10 children)

    as amazing as snake was as a toy on phones, it still doesn't make sense to put a copy of snake in outlook. Or notepad, or paint, or office, or as an always available widget in the task bar

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    [–] 53 points 8 months ago (1 child)

    When a sewer pipe blows up with a fountain of sewage, people are impressed for a few minutes.

    When it just leaks and stinks, people are not impressed even for a few minutes.

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    [–] 52 points 8 months ago (2 children)

    He might be the dumbest ceo out there, and that is an impressive feat.

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    [–] 52 points 8 months ago

    For some reason it is not mindblowing to me that the Microsoft AI CEO is astronomically out of touch with normal people.

    I think it is probably the behavior of Microsoft as a company that makes me feel that way.

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  • [–] 52 points 8 months ago (2 children)

    I dunno if I'd say I'm "unimpressed" with AI. I certainly find the technology itself fascinating. I worked with machine learning for years before consumer generative AI became mainstream and it's profoundly impressive what decades of research and development have yielded. I genuinely do admire the painstaking work that underappreciated computer scientists have put in to make such things possible.

    That said, "AI" is the new "blockchain" insofar as virtually every company on the S&P 500 has decided this is the new be-all-end-all feature that must be integrated into every aspect of every project. I don't need AI to be part of my OS. I will open a new tab in my web browser if I decide I have a task for it. Granted, I am not a representative sample of a typical computer user (I use GNU/Linux btw).

    To say nothing of the unethical manner in which these models are trained, using works produced by actual writers, artists, programmers, etc. Obviously profiting from their works while offering zero compensation (and actively taking work away from them by offering AI as an alternative to their craft).

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  • [–] 39 points 8 months ago* (2 children)

    It's impressive, just not particularly useful, and certainly not something most people consider a priority.

    Windows still takes forever to delete files, has a search indexer that makes laptops too hot to touch, steals focus while you're typing in a password, takes much longer than Linux to open a web browser, turns apps white and "Not responding" for no apparent reason, has an ugly and slow Start menu that doesn't foreground the things you want, pops up needless crap like stock tickers and news stories while you're trying to get on with other things, sneakily turns on settings you deliberately turned off, and hassles you continually to agree to things you already said no to. And it spies on you.

    Microsoft, if you're looking to please users, those are all higher priorities for real users than any AI. But you're not looking to please users, are you? Because Windows is for Microsoft, not for users.

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    [–] 49 points 8 months ago (3 children)

    His post was so negatively received that he was forced to turn off replies

    Wait, what? How was he forced? He literally couldn't take that people don't like his product? He would have died if he didn't do it?

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    [–] 47 points 8 months ago (2 children)

    "Talking fluently". You get completely meaningless answers. Big walls of text without content.

    AI is a hindrance, not a helper.

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    [–] 47 points 8 months ago

    If you think you need to blame the people for not being impressed by your product, the problem isn't with the people.

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  • [–] 47 points 8 months ago (6 children)

    Reminder that Linux has never been better than it is right now for gaming!

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    [–] 46 points 8 months ago

    principalskinner.jpg

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  • [–] 46 points 8 months ago (11 children)

    I don't want anything to do with AI. I disabled it everywhere. Yet, you keep shoving it down my throat. The more you do that, the less I want to interact with it. Toss more AI on me, and I'll look to disable it.

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    [–] 46 points 8 months ago

    Business Idiots. Ed Zitron wrote a whole thing about how many business leaders are out of touch with users and their own products. They live in their own little pocket dimension with each other, and only really care about shareholders.

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  • [–] 45 points 8 months ago (4 children)

    Wait, Microsoft’s “AI CEO” is a human? If AI is supposed to be replacing jobs, why not start there?

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    [+] 45 points 8 months ago* (last edited 5 months ago) (1 child)
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    [–] 43 points 8 months ago (2 children)

    Because it’s just an inference machine. That’s impressive on its own but you fuckers keep pretending it is intelligent. It’s not. It’s a toddler with an enormous vocabulary and shareholders.

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    [–] 43 points 8 months ago (1 child)

    If you're "mindblown" about this then you shouldn't be the CEO of any division of one of the most profitable businesses on the planet.

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    [–] 43 points 8 months ago (2 children)

    And once again, Ed Zitron is proven right about the Business Idiots running everything. Jesus fuck these MBAbros are so fucking stupid.

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    [–] 42 points 8 months ago (2 children)

    God these dumbfucks will find any excuse to force you to treat your OS like anything other than an OS. Linux doesn't need to do anything at this point except not suck.

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    [–] 41 points 8 months ago (1 child)

    Arguments about the validity of it being impressive aside, I think he's mistaking impressive technological achievements with things people want in their operating system.

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    [–] 40 points 8 months ago (8 children)

    So they acknowledge the backlash, now what? They're probably not gonna change anything regardless.

    Anyway, why does Microsoft need an "AI CEO" and how is CEO different from president? Is there also a Windows CEO, or an AI president at Microsoft?

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    [–] [S] 39 points 8 months ago*

    Same energy as when they pushed Kinect and Cortana as the future of computers.

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