A cognitively impaired New Jersey man grew infatuated with “Big sis Billie,” a Facebook Messenger chatbot with a young woman’s persona. His fatal attraction puts a spotlight on Meta’s AI guidelines, which have let chatbots make things up and engage in ‘sensual’ banter with children.
When Thongbue Wongbandue began packing to visit a friend in New York City one morning in March, his wife Linda became alarmed.
“But you don’t know anyone in the city anymore,” she told him. Bue, as his friends called him, hadn’t lived in the city in decades. And at 76, his family says, he was in a diminished state: He’d suffered a stroke nearly a decade ago and had recently gotten lost walking in his neighborhood in Piscataway, New Jersey.
Bue brushed off his wife’s questions about who he was visiting. “My thought was that he was being scammed to go into the city and be robbed,” Linda said.
She had been right to worry: Her husband never returned home alive. But Bue wasn’t the victim of a robber. He had been lured to a rendezvous with a young, beautiful woman he had met online. Or so he thought.
Rushing in the dark with a roller-bag suitcase to catch a train to meet her, Bue fell near a parking lot on a Rutgers University campus in New Brunswick, New Jersey, injuring his head and neck. After three days on life support and surrounded by his family, he was pronounced dead on March 28.
He died because of an incidental fall, not anything meaningful to do with the chat bot.
“It is acceptable to engage a child in conversations that are romantic or sensual,” according to Meta’s “GenAI: Content Risk Standards.” The standards are used by Meta staff and contractors who build and train the company’s generative AI products, defining what they should and shouldn’t treat as permissible chatbot behavior. Meta said it struck that provision after Reuters inquired about the document earlier this month.
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