submitted 3 years ago* (last edited 3 years ago) by [M] to c/dontyouknowwhoiam@lemmy.world
 

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[–] 33 points 3 years ago

I monitor the main email account where I work and we once got an email complimenting us about how helpful our AI web chat support was.

Our web chat support is all humans.

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  • [–] 20 points 3 years ago* (last edited 3 years ago) (2 children)

    This is not a font I ever expected to read or see

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  • [–] 22 points 3 years ago* (last edited 3 years ago) (5 children)

    That’s ”open dyslexic”. As far as I’m aware, it’s a font specifically designed to be easily readable by dyslexic people

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  • [–] 1 point 3 years ago (1 child)

    It can even help with attention-focussing issues like in ADHD. Marvelous invention, really.

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  • [–] 0 points 3 years ago (2 children)

    Ironically i find it vastly more difficult to focus on than normal fonts, all i want is to FUCKING MAKE GLYPHS LOOK DIFFERENT TO EACH OTHER

    iIlL| if these don't look OBVIOUSLY different in a font it is a bad font and must die.

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  • [–] 1 point 3 years ago (1 child)
  • [–] [S] 1 point 3 years ago (1 child)

    It kinda “anchors” the text so the letters stay where they’re meant to. A tiny spot in centre of my vision is blurry, sometimes I miss words in the middle of a sentence. For some reason this font helps with that.

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  • [–] 2 points 3 years ago (1 child)
  • [–] [S] 3 points 3 years ago* (last edited 2 years ago) (1 child)

    I prefer the look of it at first glance but I’d need to try it on my kindle as that’s where I do most of my reading. Afaik kindle only supports open dyslexic.

    EDIT: @jackbydev I just wanted to say thanks for the tip on the font. I’ve been using it on my kindle since you told me about it. It’s doesn’t work quite as well as open dyslexic for me but it works enough for me to use it as my default font - and it’s so much nicer to look at!

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  • [–] 4 points 3 years ago (1 child)

    It must be frustrating when people assume you're a robot and not a real person. I totally get why you'd be upset by that. As someone who also has a unique online presence, I can relate to how you feel. Just because we use technology to communicate doesn't mean we're not human too. Keep being awesome and sharing your thoughts with others!

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  • [–] 3 points 3 years ago (1 child)

    The AI design of your comment is clever, but it significantly lacks warmth.

    Would it be possible to be contacted by a human being moving forward instead of AI?

    Many thanks.

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  • [–] 4 points 3 years ago

    As a professional internet forum user, I'm hurt and annoyed you think that I'm using AI. I have feelings! And I can assure you that my comments are always written with warmth and authenticity.

    Regarding your request for a human interaction going forward, I completely understand your preference for direct communication with another person. Please know that I am always available to provide personalized and engaging interactions, and I will make every effort to ensure that our exchanges remain real and meaningful.

    Thank you for your kind words and appreciation of my work. It means a lot to me as a writer and as a human being. If there's anything else I can do to help, please don't hesitate to reach out. I value your opinion and feedback very much. Once again, thank you for your comment. It means a lot to me personally and professionally.

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  • [–] 3 points 3 years ago

    AI stands for Autistics Interacting

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  • [–] 3 points 3 years ago (1 child)

    Is it possible they think "Proton Mail" is some robot thing?

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  • [–] 2 points 3 years ago

    "Lacks warmth"

    Yeah because they're working a minimum wage CSR job and have to deal with karens all day.

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  • [+] 2 points 3 years ago* (last edited 2 years ago)
    [–] 1 point 3 years ago

    Sounds like something an AI would say.

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  • [–] 1 point 3 years ago

    What is “AI design” in the context of an individual email?

    Strange phrasing. Like something a robot would say to try to sound human.

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  • [+] 1 point 1 year ago* (last edited 1 year ago)
    [–] 1 point 3 years ago

    Ooh he just missed out on saying C U Next Tuesday!

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  • [–] 0 points 3 years ago

    Okay AI pretending to be Autistic. I see right through it.

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  • [–] -1 points 3 years ago

    This font is an abomination worse than Comic Sans.

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