Resiliency and security have a lot of layers. The crowd strike bungle was very bad but more than anything it shined a bright spot light on the fact that certain organizations IT orgs are just a house of cards waiting to get blown away.

I'm looking at Delta in particular. Airlines are a critical transportation service and to have issues with one software vendor bring your entire company screeching to a halt is nothing short of embarrassing.

If I were on the board, my first question would be, "where's our DRP and why was this situation not accounted for?"