After 27,000+ Steam reviews, Overwatch 2 is graded as 'Overwhelmingly Negative'
(www.gamesradar.com)
Okay but we got like 5 years of free updates for OW1. If they had an option to play 6v6 and locked out the new characters, that would basically be "the game you paid for".
I mean, I hate the 5v5 too, but I can't say I didn't get my money's worth for OW1.