23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[+] -56 points 2 years ago (2 children)

Why would you need proof of delivery? The original email gives instructions. You follow those instructions and can prove you did so with date and timestamps. I don't see the issue.

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  • [–] 81 points 2 years ago (2 children)

    https://en.m.wikipedia.org/wiki/Non-repudiation

    Legally you have to be able to prove someone received a thing. It's why you get served when you're sued. An agent physically hands you the complaint (or whatever they're called). If the papers were put in the mail the person being sued could say they never received them.

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  • [–] 3 points 2 years ago (2 children)

    Couldn’t the same be said about the TOS updates though? Would they not need to prove it was delivered?

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