submitted 2 years ago* (last edited 2 years ago) by to c/mildlyinfuriating@lemmy.world
 

I'm a performer, so I need my account for work and to book gigs. I've been locked out for almost a month due to a platform bug, and have tried and exhausted every possible avenue of support.

you are viewing a single comment's thread
view the rest of the comments
[–] 5 points 2 years ago (3 children)

Home Depot as well. I ordered a custom door that arrived 2 inches too short, only realized it when I got home (should've checked in the store I'll admit). Called to get it replaced, manager said no due to "buyer's remorse." They ended up refunding it when I initiated a chargeback.

  • source
  • parent
  • hideshow 6 child comments
  • [–] 1 point 2 years ago (1 child)

    In Canada buyers remorse is a valid reason for return. I'm pretty sure you get 2 weeks.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 2 points 2 years ago (1 child)
  • [–] 2 points 2 years ago*

    I'm totally wrong. Its for door to door salesmen I guess

    In most provinces – including Ontario, British Columbia, Alberta, and Quebec, if you buy services or products from a door to door salesman at your home, you have 10 days from receipt of your written agreement to cancel the purchase.

    There's a 30 day return policy buying from stores, I guess I thought they were both the same thing. No word about custom stuff. As a custom fabricator I'd want them to buy the materials at least.

    I googled it and this is the source I found https://www.spergel.ca/learning-centre/general/buyers-remorse-laws-how-they-can-save-you-from-debt/

    Here's the government page- https://www.ontario.ca/page/your-rights-under-consumer-protection-act

    Quite specific.

  • source
  • parent