Perhaps you’ve noticed. We have reached a tipping point in the country over tipping.
To tip or not to tip has led to Shakespearean soliloquies by customers explaining why they refuse to tip for certain things.
During the height of the COVID-19 pandemic, customers were grateful for those who seemingly risked their safety so we could get groceries, order dinner or anything that made our lives feel normal. A nice tip was the least we could do to show gratitude.
But now that we are out about and back to normal, the custom of tipping for just about everything has somehow remained; and customers are upset.
A new study from Pew Research shows most American adults say tipping is expected in more places than it was five years ago, and there’s no real consensus about how tipping should work.
The first comment on that article when I read it, the guy says he will not tip his delivery driver if there's a delivery fee. I can't believe that after all these years, people still think that a driver is going to see one cent of a delivery fee. I remember Pizza Hut implementing a $1 or $2 delivery fee back in the late 90s, and our tips took a big hit. Back then, I figured that was just a learning curve, and eventually soon people would understand that it is not part of a driver's compensation, but I guess here we are, 25+ years later.
Please don't punish workers for a corporation's greed. A delivery fee is not a tip.