534
New Orleans will use AI to answer 911 calls instead of a human (www.shreveporttimes.com)
submitted 6 days ago by to c/technology@lemmy.world
221 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] 0 points 5 days ago (1 child)

Why does it have to be AI? Why can't it be "press 1 for the highway car fire on 42, press 2 to be transferred to an operator"? Surely that's much less likely to fail?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] -2 points 5 days ago (1 child)
  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] 2 points 4 days ago (1 child)

    That doesn't answer my question at all?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] 0 points 4 days ago

    Ah, right, I suppose it's contextual. You would also have to read the comment that it's responding to. To summarize: it might not have to be AI.

    However, 911 is a bit too dynamic for your solution to be viable as-is. For example, "Hey Siri/Google, I can't move my hands. Call 911."

    Your idea is probably a decent starting point for brainstorming a solution — it just needs more thought, research, testing, etc. And I wouldn't be surprised if a similar product already exists. (I'd actually be surprised if it doesn't already exist.)

  • permalink
  • fedilink
  • source
  • parent