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New Orleans will use AI to answer 911 calls instead of a human (www.shreveporttimes.com)
submitted 6 days ago by to c/technology@lemmy.world
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[–] 4 points 5 days ago (1 child)

Even assuming perfect conditions - where the caller very clearly states what's happening and the AI agent understands everything properly - this is a waste of resources. Just hire more operators dawg. It's really not that complicated.

And then think about what happens outside of those perfect conditions. So pretty much most calls.

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  • [–] 1 point 3 days ago

    Just hire more operators dawg. It's really not that complicated.

    Have offered your recruiting skills/services to them? The nationwide 911 operator/dispatcher shortage has been a problem for years, so if you find it easy or uncomplicated to recruit them, then your services might be very valuable.

    (Yes, I'm giving you the benefit of the doubt here by assuming that that was an informed opinion.)

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