Won’t this just encourage people to use self-checkout as it will make using an employed checkout lane more expensive?
I don’t think many people know how harmful self-checkout is to their neighbors employed the store. I made a comment to a Costco employee about how I was glad they added the hand scanners to self-checkout, and their response was to educate me that self-checkout isn’t good for the employees because it means fewer jobs. I’m was so self-absorbed in my own day-to-day life that I did not even think about the impact it had on Costco employees. I didn’t even think about the fact that here I am talking about this pain point of self-checkout (having to use the stationary scanner) and relief about having a better option (the hand scanner) when the best option is already there (employees handling the checkout). The real solution is to just open up more jobs, hire more employees to do the scanning and bagging. I stopped using self-checkout after that.
I went to Aldi recently. You have to put a quarter in to get a shopping cart (I haven’t carried around quarters in ages). The shelves often get into a state of disarray. The line for the 1 employee doing checkout is massive, but self-checkout is also a huge pain in the ass. Continuously cutting jobs to increase profits is a race to the bottom, and yet people who can barely afford groceries think they couldn’t live without a discount chain like Aldi. We are saving pennies by giving up our time doing our own checkout, when we could be getting paid to check people out, providing them some convenience and doing so with greater efficiency instead. I’ll add that many items at Aldi’s are actually more expensive than at other grocery stores, if you’re not paying attention you could end up paying more than a place with more employed checkout lanes.