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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)
submitted 2 years ago by to c/technology@lemmy.world
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] 532 points 2 years ago (2 children)

Companies issuing refunds in the form of gift cards is just straight-up insulting

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  • [–] 195 points 2 years ago (2 children)

    And it may be illegal in some states to not offer the customer an actual refund.

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  • [–] 153 points 2 years ago (5 children)

    £5.99 refund. Quite clearly not in the US.

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  • [–] 195 points 2 years ago (1 child)

    Sssh.. Everyone lives in default country

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  • [–] 47 points 2 years ago (2 children)

    Default country is best country.

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  • [–] 82 points 2 years ago (3 children)

    Take me down to %DEFAULT_CITY where the grass is %DEFAULT_COLOR and the girls are %DESCRIPTIVE_ADJECTIVE

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  • [–] 27 points 2 years ago (1 child)

    Religious figure bless default country.

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  • [–] 37 points 2 years ago* (2 children)

    I know they probably actually meant the States of the US, but...

    They did say states with a lowercase s. 'States' = regions within a country, 'states' = can mean countries. Technically they aren't defaulting to the US.

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  • [–] 7 points 2 years ago (4 children)

    £ is from a country that does not have states

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  • [–] 29 points 2 years ago (2 children)

    Like the person you're replying to said, some people use state and country as synonyms sometimes

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  • [+] -5 points 2 years ago (2 children)
    [deleted]
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  • [–] 4 points 2 years ago (1 child)

    country = states != States

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  • [–] 13 points 2 years ago (1 child)

    Technically no. Greenland is a country but not a state. It has a sovereign government but is not represented directly internationally. It is part of the Kingdom of Denmark which is a state but not a country. Then there is Denmark proper which is also a country but not a state.

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  • [–] 5 points 2 years ago (1 child)

    I had no idea about any of this, thanks! Never thought a thread about prime video would teach me world geography lol

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  • [–] 8 points 2 years ago (1 child)

    TBH I would expect stronger consumer protections in the UK....but I definitely don't know about this type of refund specifically.

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  • [–] 3 points 2 years ago

    The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there's enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).

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  • [–] 4 points 2 years ago*

    Many countries other than the US are comprised of a federation of states. And also those that aren't are generally considered nation states or sovereign states, which are still definitively states. The United States of America do not have an exclusive right on statehood.

    Plus even though it may be implied that the original replier intended the context to mean the United States of America... it is a valid response with further implication that one should check their local jurisdiction's laws if they were so inclined to do so.

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  • [–] 11 points 2 years ago

    And is that amount of money enough to replace the item that’s been taken away? Like if the DVD were widely available at the same price at the time of the digital purchase, but you got the Amazon “purchase” instead (for convenience?) then what are the odds that you can still get the DVD for that price today?

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