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Amazon Prime Video is able to remove a video from your library after purchase. (lemmy.world)
submitted 2 years ago by to c/technology@lemmy.world
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] 8 points 2 years ago (1 child)

TBH I would expect stronger consumer protections in the UK....but I definitely don't know about this type of refund specifically.

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  • [–] 3 points 2 years ago

    The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there's enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).

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