553
An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 8 months ago by to c/technology@lemmy.world
131 comments fedilink hide all child comments
 

An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

you are viewing a single comment's thread
view the rest of the comments
[+] -13 points 8 months ago (3 children)

I’ve been an Apple customer for 35 years. Had an Apple account as long as Apple has had such things.

If Apple locked me out of my account today, I’d lose access to 14 years of app purchases on that account. That’s about it?

No reason.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 6 child comments
    •
  • [–] 31 points 8 months ago (1 child)

    That means they are only depending on apple for the one thing only apple provides, which is app purchases on the Apple platform. Everything else they have locally or backed up somewhere else. It's literally their point that they're independent despite having used the platform for so long.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [+] -10 points 8 months ago (1 child)

    Not the apps that came with it or the infrastructure that supports providing those apps to devices or the devices upon which those apps or services run?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [–] 3 points 8 months ago (1 child)

    I’m still missing your point.

    I’ve got all my apps I’ve downloaded backed up, at least for macOS. iOS… easier to grab the older ones off a pirate repository once Apple stops listing them.

    Are you trying to say that everyone should be running Debian Stable without non-free on commodity x86 or RISC-V hardware with only open source hardware gerbers and no proprietary chips?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •
  • [+] -10 points 8 months ago (2 children)

    Nope. At this point, I see that nothing I say will matter. The die has been cast and it's no longer worth trying.

    Enjoy your Apple ecosystem.

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 4 child comments
    •
  • [–] 8 points 8 months ago* (1 child)

    You do realize this happens to people on Android as well, right? Google shuts down accounts for random inexplicable reasons all the time, and when that happens the user loses all of their apps purchased through Google's store. What are you suggesting he do differently? Other than just...not have a smart phone or paid apps on it?

  • permalink
  • fedilink
  • source
  • parent
  • hideshow 2 child comments
    •