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[–] 9 points 9 months ago (1 child)

but email is used specifically for receipts, otherwise messaging would be used

I realize that this is up to the user and that choice is great, so the issue comes down to implementation. and as a user... I find out far after the fact that somebody reacted to my email because outlook doesn't show me those notifications in a timely manner, nor am I going to look for them because I consider that a chat feature and Microsoft already sends me enough notification spam

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