The problem is they are using ubuntu 24.04 which runs on an older kernel by default. Im a mainline user so unsure which kernel ubuntu uses now but i think its 6.4 which lacks a lot of intel driver fixes and support for battlemage. I cant blame them for not knowing or specifying, the only person knowledgeable for this is wendel and his team (level1techs).
Outside of mainline, ubuntu has a 6.14 kernel build they support but you have to actively look for it in the ui.
It is however, a sign for me that ltt is not suited for this and should have waited and investigated more before posting. Or maybe asked external help to verify stuff idk
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