[–] 2 points 4 months ago

If we ever move to supporting SIP directly, it will include TLS support. Right now JMP does not really support SIP at all except that we leave a "back door" open where you can log in to (one of) our carriers directly on their SIP server.

We're more likely to provide an easier to set up SIP->puppet XMPP style gateway or something like that, which would have the same benefits and you can setup today with a bit of asterisk tinkering. Or something with https://sip.cheogram.com/ or maybe software for non-SIP hardphones.

In general we know that some % of the customer base prefers hardphones and we do like to support this use case, but I wouldn't want to commit to a specific version of the future for this. Will we have a way for you to use a hard phone with more encryption in the next 5 years? Probably. But there's nothing in motion today that I can point to.

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  • submitted 4 months ago* (last edited 4 months ago) by [M] to c/sopranica@lemmy.ml
     

    Updated 2026-04-07

    Chatterboxtown.us is a Jabber service which is not affiliated with Soprani.ca or JMP. Nevertheless is used to be a popular option for JMP customers and so I am mentioning this situation here. The Chatterboxtown service is having trouble and recommending most users migrate to a new service.

    Your account with chatterboxtown may have been removed if you did not follow their instructions prior to the migration on 2026-04-05. If this is the case, your quickest path to resolution is to register with the same username and password as before at https://chatterboxtown.us:5443/register/new/ you can read their announcement here: https://movim.chatterboxtown.us/community/pubsub.chatterboxtown.us/news-and-announcements/chatterboxtown-us-post-server-apocalypse-of-2026-version-5CFOWH

    If you are absolutely unable to get into your chatterboxtown account, and cannot access SMS in any other way, you can contact JMP support by email at support@jmp.chat to begin account recovery process. You will be required to properly identify yourself and please be aware that normal email deliverabiliy issues apply, so use Jabber or SMS for support unless you absolutely cannot.

    Once that is done, however, since the admin has suggested that people should move it may be a good opportunity for you to do so. For JMP customers, where to move to? Luckily since 2022 every JMP account already has included in the price your own service just for you, a Snikket instance with your own chosen name (or even on your own domain if you prefer). Please message JMP support https://jmp.chat/faq#support to start the process of creating and migrating to this instance.

    Since chatterboxtown is not part of JMP, this does not affect your JMP account in any way. Your phone number will stay the same, your billing will stay the same, only the Jabber ID and password you use for access (and possibly to communicate directly with people on the Jabber network) will change.

    [–] [S] 2 points 4 months ago

    Worst case if you can't see the accept button on that page for any reason, you can backup, uninstall, and reinstall the app. Make sure you know your password.

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    Many users on the old chatterboxtown.us service are seeing this error in the Cheogram Android app. This was caused by a failed upgrade on chatterboxtown (the admin has said the intend to retry the upgrade). For now this is the instruction to bypass the error:

    In the "manage accounts" screen, tap on the account name (not the toggle switch, the account name). That takes you to the "account details" screen where you will find the "accept" button. Tap "accept" and that should let you log in.

    For JMP customers: remember, if you prefer you are always welcome to contact JMP support and switch over to the Snikket instance you pay for with your JMP account.

    [–] 2 points 4 months ago (2 children)

    If your current provider gives you a SIP URI for inbound, we can forward calls there as well at no extra charge. And yeah, outbound won't work that way.

    So the main thing you're looking for is an option to block level C attestation calls. That's something I think we have all the information for, but haven't made an option for yet.

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  • [–] 2 points 4 months ago (4 children)

    Monocles is a fork of Cheogram so has everything Cheogram has usually and will work fine. That said, Cheogram ceratinly has replies and reactions (that is, in fact, the reason Monocles has them, we had them before basically any other app).

    You SIP phone will work with the default account, but not TLS or SRTP it's a direct connect to the carrier over standard UDP SIP.

    Generally users use their party spam filtering stuff, but I'd be curious to hear more about what your other providers have been doing that you might like to see here.

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  • submitted 9 months ago by [M] to c/sopranica@lemmy.ml
     

    Tomorrow, November 5th, we will be doing maintenance on a major component of the calling infrastructure. Support window will start in the evening after 20:00 EST. During at least part of this time calls in and out via Jabber will not work. SIP calls will be unaffected, as will calls forwarded to other SIP or tel URIs and voicemail will also be unaffected.

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