[–] 10 points 2 years ago (3 children)

When a customer needs a part replaced, they send in shipping data. This data has to be entered into 3-4 different web forms and an email. This allows me to automate it all from a single form that has built in error checking so human mistakes are limited.

Company could probably automate this all in the backend but they won’t :shrug:

  • source
  • parent
  • context