The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

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[–] 82 points 3 years ago (3 children)

Every one of these brands looks like it should have an Urban Dictionary entry

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  • [–] 27 points 3 years ago (2 children)

    When I read Smeg (top of the chart) I didn't think about coffee, instead I went to clean up myself a bit.

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    [–] 48 points 3 years ago (4 children)
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    [–] 18 points 3 years ago

    I have a DeLonghi Magnifica since 2014, it might not be the best machine but the availability of cheap replacement parts is great. I've replaced a heater element, filter and a water tank so far. Opening up the machine is easy and all electrical connection are spade connectors.

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  • [–] 15 points 3 years ago (2 children)

    For those of us on budgets, fwiw I've owned two breville's BES870XLs and have zero issues and pull 2 or 3 shots daily. Owned the first one (and still my daily) since 2016.

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  • [–] 8 points 3 years ago (1 child)

    From my understanding Breville and Sage are the same products just under a different name so that makes sense.

    I used to work at Best Buy and I'd say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I'd see lower volume products returned more often for other appliance categories.

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  • [–] 13 points 3 years ago (2 children)

    ...smeg? Really? Huh.

    I talked to a kitchen outlet staff member and asked about the Smeg brand, because I liked it's style but thought it expensive. She said that they tend not to be good at all and I should avoid the brand. That there was both cheaper and more reliable alternatives or pricier higher end goods.

    Just surprised to see it making any list.

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  • [–] 10 points 3 years ago (4 children)

    I've had a glass/stainless steel french press for 20 years with never an issue. Why isn't that in the list eh?

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  • [–] 7 points 3 years ago

    Hey! Cool to see Galaxus cited on lemmy. We don't have Amazon in Switzerland but Galaxus/Digitec is pretty convenient too.

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  • [–] 6 points 3 years ago (2 children)
  • [–] 6 points 3 years ago

    Would be interested to see how that looks for 5 and 10 years. From my extraordinarily huge sample size of 1, Gaggia is awesome. Also parts are easy to find and mine was super easy to work on.

    Now have Lelit. It's made it past 24 months no issues yay!

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  • [–] 6 points 3 years ago

    I wonder how much of Gaggia's position is supported by the Classic Pro. Super simple, easy to fix.

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  • [–] 5 points 3 years ago (2 children)
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    [–] 4 points 3 years ago (1 child)
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    [–] 4 points 3 years ago (5 children)

    I expected to see Technivorm but this is specifically espresso machines.

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    [–] 4 points 3 years ago (5 children)

    I feel like DeLonghi is just plastic crap but maybe I'm wrong?

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    [+] 4 points 3 years ago* (last edited 2 years ago) (1 child)
  • [–] 3 points 3 years ago

    I'm the 3.9%, twice.

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  • [–] 3 points 3 years ago (3 children)

    instant coffee in cold water gang

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