The world's largest chipmaker promised to create thousands of US jobs. There are growing tensions over whether US workers have the skills or work ethic to do them.::Jobs at the TSMC semiconductor factory in Arizona could require long hours and total obedience. Americans may push back on the company's culture.

top 50 comments

sorted by: hot top controversial new old
[–] 320 points 2 years ago (13 children)

"If an engineer [in Taiwan] gets a call when he is asleep, he will wake up and start dressing," he said. "His wife will ask: 'What's the matter?' He would say: 'I need to go to the factory.' The wife will go back to sleep without saying another word. This is the work culture."

Fuck that shit, that's not work culture, that's exploitation.

  • source
  • hideshow 20 child comments
  • [–] 132 points 2 years ago (2 children)

    So that's what this is about 😂 Enslave workers and require them to be on call 24/7? GTFO with this shit, skills and work ethics they say.

  • source
  • parent
  • hideshow 4 child comments
  • [–] 52 points 2 years ago (3 children)

    Yeah and TSMC complains about US workers but at the same time keeps opening new plants there. It's pretty obvious what it's like to work for TSMC.

  • source
  • parent
  • hideshow 5 child comments
  • load more comments (1 reply)
  • [–] 39 points 2 years ago (2 children)

    What the fuck needs to get done by a chop engineer on short notice at midnight anyway

    Or are they just calling line workers engineers to avoid paying overtime

  • source
  • parent
  • hideshow 3 child comments
  • [–] 27 points 2 years ago* (last edited 2 years ago)

    When I worked in electronics manufacturing, production engineers were frequently out on the floor. Common issues were:

    • a machine was placing a part incorrectly
    • assembly workers couldn't understand blueprints
    • materials were getting damaged in a process that shouldn't have been a problem
    • a custom design tool/rig was not acting like it was supposed to
    • there's something clearly wrong with a process (like it was designed for one person and not an assembly line)

    If anything major (or potentially major) came up, production completely stopped until the problem could be assessed by an engineer. Assembly workers weren't allowed to fix things and they couldn't estimate the cost of continuing to run a job with defects. Our engineers didn't work 2nd/3rd shift though, so every time a job had issues we'd have to drop it and leave it for first shift. A downed line for 8+ hours is a LOT of money and for a bigger company would warrant calling someone in.

    (I think the bigger issue is not "work ethics" like the article said or "need" like you said, but that the US has rules and pay requirements for on call employees)

  • source
  • parent
  • load more comments (1 reply)
  • [–] 17 points 2 years ago* (last edited 2 years ago)

    Honey, I'm waiting you tonight.

    Sorry, I'm busy.

    I made something special...

    No, I can't.

    Please, just say you cheat on me. I beg.

    Sorry, sug. It's just work. Again.

    What a moodbreaker. Fifth time in a row. Fuck your boss.

    Actually, he promoted me and said you can move in with me there.

    Where?

    Our quarters within the facility. We can have our time on my breaks. They can even hire you too! They've even built a kindergarten there, so we are full served as a young family.

    Divorce. Now.

  • source
  • parent
  • [–] 13 points 2 years ago (1 child)

    Our company is like that, but you're not going to get a call every night. Each person in our (small) support group does a rotation of standby one week every two months. During that week you need to be available after hours and have your cell phone on. The upside is that we get time off for working after hours and we get extra days off just for being on standby which more than compensates, plus we get good overtime pay.

  • source
  • parent
  • hideshow 1 child comment
  • load more comments (1 reply)
  • [–] 13 points 2 years ago* (last edited 2 years ago)

    I have no problem with that, as long as you pay for what is worth.

    I know engineers who had work where their had to be on call like that. However they were doing rotation and they were being compensate for all the time they had to be on call.

    From what I remember they were getting 0.3 days of paid holidays for each 12h they were being on call. This was on top of their 5 weeks+ of paid holidays (France).

    I think the issue is not the work ethic of the employees, but the ethics of the employer in this case.

    Edit: I forgot to say but if course if they are actually called then they get paid for the hours they spend at the factory on top of the compensation.

  • source
  • parent
  • [–] 9 points 2 years ago* (last edited 2 years ago) (5 children)

    What? Tech companies the world over have people on 24/7 on-call rotas, and it's usually voluntary.

    Depending on the company, you might typically do 1 week in 4 on-call, get a nice little retainer bonus for having to have not much of a social life for 1 week in 4, and then get an additional payment for each call you take, plus time worked at x1.5 or x2 the usual rate, plus time off in lieu during the normal workday if the call out takes a long time. If you do on-call for tech and the conditions are worse than this, then your company's on-call policies suck.

    I used to do it regularly. Over the years, it paid for the deposit on my first house, plus some nice trips abroad. I enjoyed it - I get a buzz out of being in the middle of a crisis and fixing it. But eventually my family got bored of it, and I got more senior jobs where it wasn't considered a good use of my energies.

    Your internet connection, the websites and apps you use, your utilities - they don't fix themselves when they break at 0300.

    If TSMC's approach to on-call is bad, then yeah, screw that. I don't see anything in the article that says that one way or the other. But doing an on-call rota at all is a perfectly normal thing to do in tech.

  • source
  • parent
  • hideshow 8 child comments
  • [–] 17 points 2 years ago

    Yeah, but tech workers get paid six figures and TSMC doesn’t want to pay the workers. This issue isn’t that Americans lack the skills. The issue is that TMSC doesn’t want to pay for skilled American labor. In Taiwan they don’t have to. This whole situation is why Thomas Friedman’s theory on globalization was wrong.

  • source
  • parent
  • [–] 7 points 2 years ago

    A SaaS startup I used to work for tried to implement on-call rotations for their salaried engineers. No additional compensation was offered for the time you were on-call, and if you did get called, the policy was going to be essentially "take the next day off" - when we already had unlimited PTO. I was not happy, and made it known at the time. My manager mentioned that, being in a senior role, I might have the opportunity to excuse myself from the rotations. Ew.

    The effort didn't end up going anywhere, but that's been my sole experience so far with on-call efforts in software engineering.

  • source
  • parent
  • load more comments (2 replies)
  • load more comments (6 replies)
    [–] 99 points 2 years ago

    Shitty framing.

    They don’t want to pay for the luxury of being able to have an engineer on call 24/7 by paying 3 people to cover a full 24-hr spread of time.

    They want to pay one guy a shit salary without overtime and be able to work them 24/7/365.

  • source
  • [–] 82 points 2 years ago

    Just to be clear, by "skills or work ethics" they mean, the ability to enslave them and have them on call 24/7 and THEY have to thank us.

  • source
  • [–] 56 points 2 years ago (1 child)

    Work ethic? Fuck you and your "work ethic." I do my job and I do it well because it pays me to do it and if I don't do it well, they could replace me. Why do I need a "work ethic?"

  • source
  • hideshow 2 child comments
  • [–] 53 points 2 years ago (6 children)

    So many ignorant comments in this thread. First of all, Taiwan isn't some poor, developing nation, they're extremely modernized and highly educated. They literally rank among the highest education rates and scores in the world: https://en.m.wikipedia.org/wiki/Education_in_Taiwan

    For comparison of a basic education stat, the US has around a 79% literacy rate among adults while Taiwan has around 98%.

    Second of all, TSMC workers in Taiwan make decent money on average:

    https://focustaiwan.tw/business/202307010011

    And for their US operations it will be above average as well:

    https://www.glassdoor.com/Salary/TSMC-Salaries-E4130.htm

    https://www.salary.com/research/company/tsmc-salary

    Now, I do agree that their work culture appears to be toxic. However, how many companies in the US are just as demanding and brutal? While Americans are stereotyped as lazy, we're actually the exact opposite when you look at our average productivity and workloads.

    https://news.gallup.com/poll/175286/hour-workweek-actually-longer-seven-hours.aspx

    https://clockify.me/working-hours

    https://www.bls.gov/productivity/

    Compared to some Eastern countries, we're definitely working less, but not necessarily producing less, as it's pretty much proven that longer hours results in a sharp drop off in productivity.

    https://www.researchgate.net/publication/241684896_Are_long_hours_reducing_productivity_in_manufacturing

    Anyway, just food for thought.

  • source
  • hideshow 6 child comments
  • load more comments (6 replies)
    [–] 52 points 2 years ago (1 child)

    It's never been about US workers having the skills. It's always been that we expect to be compensated for our labor. Paying real wages looks bad for their bottom line so they export the work and import the product at a fraction of the cost.

  • source
  • hideshow 2 child comments
  • [–] 44 points 2 years ago (1 child)

    Work ethic is code for we want labor to be cheaper and not need to poop.

  • source
  • hideshow 1 child comment
  • load more comments (1 reply)
    [–] 40 points 2 years ago

    "Work ethic" is just HR speech for "cheap and easily exploitable"

  • source
  • [–] 32 points 2 years ago

    Alternate explanation: manufacturer from country with poor labor laws realises skilled workers are expensive.

  • source
  • [–] 30 points 2 years ago

    Jobs at the TSMC semiconductor factory in Arizona could require long hours and total obedience.

    They want slaves.

  • source
  • [–] 28 points 2 years ago

    "You aren't sweat-shoppy enough to host one of OUR sweat shops."

    Haha okay, xinny.

  • source
  • [–] 21 points 2 years ago

    This exploitative just creates burned out engineers. It's a reason total productivity has seen increasing with reduced work weeks. Well rested and happy people are vastly more efficient.

  • source
  • [–] 21 points 2 years ago (2 children)

    The Factory in Arizona could require long hours and total obedience.

    Wft does total obedience mean. Lol what bullshit.

    I work in a semi conductor fab and I assure you the most inept workers here are the upper managers.

    I have to give 3 separate updates a day with the same information to the same people. They are constantly worried about micro-schedules and push backs, while also requireing endless meetings to discuss why we arent making the deadlines. Its fucking ludacris. Also their Internet doesnt work inside the fab so I have to stop work early to leave and then email them their fucking updates.

    These are the same people who are attempting to use temp companies to fill every position and then wondering if their workers have the work ethic. Lol.

    Pay people a living wage and stop making their jobs miserable.

  • source
  • hideshow 2 child comments
  • load more comments (2 replies)
    [+] 20 points 2 years ago* (last edited 2 years ago) (1 child)
  • [–] 10 points 2 years ago (1 child)

    There seems to be some confusion about the level of jobs involved here. This isn't about standing on an assembly line for as long as you can hold your bladder. Low-level tasks like that are highly automated in these factories. But these also aren't smoothly running processes where tasks are all routine and well-defined.

    These are equipment technicians who find out one day from another team that a robot arm off by one tenth of a mm results in ruined product, and the current calibration only has mm resolution. A delay in addressing this could cost millions. Folks will need to stay late. Orders will need to be followed. Just an example.

    Starting up a fab is like building an airplane mid flight. It's not as simple as hiring more workers because the new problems aren't predictable, and knowledge can't be conveyed to new folks fast enough. Workers learn on the fly.

    This is what Asian cultures have been kicking our ass in as far as semiconductor fabs. Everyone is entitled to their own opinion on work culture and hours, but I don't think we (Americans) can expect to compete with Asian peers in this space without compromise.

    Also, these are great careers for people who don't mind working and enjoy challenges.

  • source
  • parent
  • hideshow 2 child comments
  • [–] 19 points 2 years ago

    Ah yes, the skill to work 100 hours a week and be on call 24/7 and expect things like breaks. They should ask Amazon where they hire because that’s much of the same!

  • source
  • [–] 17 points 2 years ago (1 child)

    This is just a negotiating tactic. An extra tax break will solve those problems. Nothing to see here. Move along.

  • source
  • hideshow 2 child comments
  • [–] 15 points 2 years ago

    That's why manufacturering was sent over there in the first place, to exploit a labor market that works harder for less.

    We are not lazy, we just know we are getting fucked and are not too afraid to speak up about it.

  • source
  • [–] 14 points 2 years ago* (last edited 2 years ago)

    TSMC about to hold the largest allocation of H1B visas given to a single company in US history.

  • source
  • [–] 14 points 2 years ago (1 child)

    Why would anyone know how to make chips, if we don't make chips. Who's going to teach them to make chips, the chip fairy?

  • source
  • hideshow 2 child comments
  • [–] 11 points 2 years ago

    That doesn't sound like jobs. It sounds like indenture.

  • source
  • [–] [B] 10 points 2 years ago

    This is the best summary I could come up with:


    It's why the company, Taiwan Semiconductor Manufacturing Co., wants to get the US government to approve visas for up to 500 additional Taiwanese workers — a development that an Arizona labor union is trying to stop.

    Differences in work culture between the US and Taiwan — where employees say extended shifts and worker obedience are expected — could bring challenges to not only the construction of the factory but also its operations after opening.

    On July 24, a Taiwanese YouTube channel with nearly 3 million subscribers posted a video accusing the Arizona workers of being lazy and using their phones too much on the job, a bilingual newsletter on tech, business, and US-Asia relations reported.

    But Focus Taiwan reported in June that when he was asked about US workers' concerns about the company's culture, Mark Liu, TSMC's chair, said: "Those who are unwilling to take shifts should not enter semiconductor manufacturing."

    Liu also said that TSMC's US workers would not be expected to adopt the same work culture as those in Taiwan — and that he'd be open to changes as long as the company's core values were upheld.

    "The TSMC Arizona fab is now in a critical phase of handling and installing all of the most advanced and dedicated equipment in a sophisticated facility," the company told Insider, citing the deployment of giant and complex tools.


    I'm a bot and I'm open source!

  • source
  • [–] 8 points 2 years ago (1 child)

    If this story interests you, and you haven't read Chip War, definitely read Chip War.

  • source
  • hideshow 1 child comment
  • load more comments (1 reply)
    load more comments
    view more: next ›