A New York-bound Virgin Atlantic flight was canceled just moments before takeoff last week when an alarmed passenger said he spotted several screws missing from the plane’s wing.

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[–] 141 points 2 years ago (1 child)

While its likely true that the wing panel was both non-critical and secure, I'd be much more worried that if they missed something like that, that they could have missed any number of other things as well. Isn't there supposed to be some sort of check-list run?

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  • [–] 50 points 2 years ago (1 child)

    Pilots perform an inspection of the aircraft before every flight. Missing fasteners on the top of the wing would not be visible during a walkaround from the ground.

    Planes are allowed to fly with many parts missing. A few missing fasteners on a non structural part is fine, but missing fasteners that the pilots are unaware of is a big issue.

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  • [–] 19 points 2 years ago (2 children)

    Shouldn't that inspection include looking at the top of the wing out the windows?

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  • [–] 26 points 2 years ago* (last edited 2 years ago) (1 child)

    There isn’t much on top of the wing that is highly critical. Some planes you can’t even see the top from anywhere in the plane too. An actual issue like leaking fluids or damaged flight control surfaces are visible from the bottom. Something like a few missing fasteners really isn’t t that alarming. I’ve flown plenty of times with some missing, sometimes speed taped and sometimes both the first few times I asked the crew chief but eventually I became familiar with where and how many missing weren’t an issue.

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  • [–] 104 points 2 years ago

    We're going to have to start walking around the plane with the pilot before takeoff like a rental car dent check.

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  • [–] 91 points 2 years ago (2 children)

    I knew software companies were offloading QA testing onto their paying users, but who would have guessed that passengers would start playing that role too?

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  • [–] 68 points 2 years ago
    [–] 57 points 2 years ago* (1 child)

    Given how completely the airline industry disregards customer service and treats its customers like cattle, I don’t know why anyone would expect them to do a proper job of maintaining equipment. Furthermore, given how eager we are to gut regulation and dismantle the administrative state, all of this is going to just keep getting worse and worse.

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  • [–] 45 points 2 years ago (3 children)

    British traveler Phil Hardy, 41, was onboard Flight VS127 at Manchester Airport in the UK on Jan. 15 when he noticed the four missing fasteners during a safety briefing for passengers and decided to alert the cabin crew.

    “I thought it was best to mention it to a flight attendant to be on the safe side.”

    Neil Firth, the Airbus local chief wing engineer for A330, added that the affected panel was a secondary structure used to improve the aerodynamics of the plane.

    Hardy said airline staff repeatedly reassured him there was no safety issue with the wing, but his fear was heightened given the recent ordeal in which an Alaska Airlines plane lost its door plug and a chunk of its fuselage flew off mid-flight.

    “Each of these panels has 119 fasteners, so there was no impact to the structural integrity or load capability of the wing, and the aircraft was safe to operate,” he said.

    “As a precautionary measure, the aircraft underwent an additional maintenance check, and the fasteners were replaced.”


    Noteable comments:

    The fasteners were not "replaced"....they were now properly included, as per the design. The public is not reassured if you cannot use precise or non-ambiguous language. It's better to state that it was an oversight or be specific: i.e. the design calls for a maximum of 119 fasteners, but allows for a minimum number (x), and thus it was allowed to fly. - tyrionsBeard

    Great! So not only do you have to pay extra for a seat, checked bags but you have to check the wings before take off. That man should be credited for their flaw. - Mabel

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    [–] 38 points 2 years ago (1 child)

    New York Post is a right wing shitrag like The Daily Mail.

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  • [–] 29 points 2 years ago (3 children)

    What do you think the implications of that are for this article reporting a completely non-political incident?

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  • [–] 30 points 2 years ago (1 child)

    The pilot should’ve walked out onto the wing, slapped a couple lengths of duct tape on that section, then carefully and loudly exclaimed; “ YUP! That baby ain’t goin’ anywhere.” while patting the area firmly.

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  • [–] 29 points 2 years ago (5 children)

    I imagine a lot of the passengers were pissed off when the flight was cancelled because one of their fellow passengers reported some non-critical bolts were missing.

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  • [–] 38 points 2 years ago (1 child)

    I'd have been grateful.

    I think it's entirely reasonable to see something obviously missing on the wing of a plane, even something small, and wonder what else isn't properly secured. I'm sure a plane with four missing allen head screws on that panel is fine. I wouldn't fly on it without an assurance that it wasn't a sign of other poor practices.

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  • [–] 37 points 2 years ago (1 child)

    It's not like the passenger knew they were non-critical. I certainly wouldn't have wanted him to stay silent only for it to turn out they were critical. They also wouldn't unboard and inspect a plane just on the insistence of one passenger, they'd deplane that one passenger if anything. The fact that they did do an additional inspection implies that safe or not, those missing bolts were not noticed in the initial inspection, which leads one to wondering if they missed anything else.

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  • [+] 28 points 2 years ago* (last edited 2 years ago) (1 child)
  • [–] 27 points 2 years ago (2 children)

    you can't just screwdriver those things in there man you have to torque them in to the proper spec holy balls

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  • [–] 12 points 2 years ago (1 child)

    Well they are Phillips has so I can't imagine you can even torque them that much.

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  • [–] 25 points 2 years ago* (last edited 2 years ago) (2 children)

    At some point, that part was taken off the plane and it was replaced, or maintenance was done on it, or maintenance was done on something underneath it. It was then replaced. There is a documentation trail that says all of this was fully completed. The documentation was signed off on by someone who was qualified in this task, and/ or by a supervisor who checked it off.

    If there is no documentation, or if the documentation indicates something was done that was in fact not done, the CAA/ FAA is going to have a big problem with this. They are sort of interested in how maintenance is done and documented. If they didn't do this right, what else are they/ have they been "pencil whipping?"

    I can see a pretty thorough inspection of their maintenance practices and documentation in the near future. If they find a pattern of this, the maintenance gets decertified and the airline can't fly until they are cleared.

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  • [–] 8 points 2 years ago

    There's a massive failure in maintenance and Operations' culture here. This isn't the exact sort of situation where you'd use LOTO, but you need something similar. Lock the engine in the off position until the removed part is properly reinstalled.

    I want to call maintenance errors like this rookie... But they really aren't. There's plenty of plant incidents where people either don't have a proper procedure or don't follow it, and a welder tries to work on a live gas line. Or someone opens a valve without realizing it needs to be closed.

    I still say we fine the companies and hold the CEOs personally responsible, because the buck stops there, and these mistakes are more likely to happen in an organization that doesn't have a robust safety culture.

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    [–] 23 points 2 years ago (1 child)

    So lucky they spotted it. Really makes you think, wouldn't it be good to implement a system of regular professional inspections to deal with stuff like that? /s

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  • [–] 21 points 2 years ago (2 children)

    Regular Inspections fix small issues before greater problems arise from them --> some economist with no technical knowledge or common sense goes: hurp de durp our inspections never fix any relevant defects. Better cut back on them to be more economic. --> surprisedPikachu.jpeg

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  • [–] 20 points 2 years ago

    Speed holes

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  • [–] 19 points 2 years ago

    NY Post? Be serious, don't post that drama rag here.

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  • [–] 18 points 2 years ago (2 children)

    Don't worry! There were 119 fasteners being used. Ignore the fact that 4 were missing. The plane was designed to use whatever number of fasteners we want. The amount is just a suggestion

    /s

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  • [–] 35 points 2 years ago (2 children)

    For what it's worth, just about every panel like this is certified to have a specific number of fasteners missing. A lot of the time there will be some other qualifiers such as not missing the leading fastener or not missing adjacent fasteners. Having a bunch in a row like this incident would probably not be ok, but I couldn't say without the maintenence manual.

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  • [–] 8 points 2 years ago

    Planes are designed to have very high tolerances so yeah, they have more fasteners than necessary for exactly this reason. Of course you still want to fix it, but they are absolutely designed to not need them all.

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  • [–] 11 points 2 years ago*

    Stealing catalitic converters for money

    Stealing bigass phillips screws from planes

    --petty theift criminals

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  • [–] 8 points 2 years ago

    If Benny Hill wasn't playing in the background an opportunity was missed.

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  • [–] 7 points 2 years ago

    Seeing how disorganized and chaotic airports are, I'm not surprised.

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