Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

founded 3 years ago

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ProtonPrivacy@lemmy.world

alex_herrero@lemmy.world

Nelizea@lemmy.world

@protonprivacy I am so angry! Nowhere on your website does it say (mastodon.social)

submitted 2 years ago by 8_bitter@mastodon.social to c/protonprivacy@lemmy.world

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@protonprivacy I am so angry! Nowhere on your website does it say
"you cannot have more than 1 of our paid products on your account before having to buy the unlimited account".
I was under the impression that I could buy Mail Plus, then Pass Plus. Noooo. I can only buy one product & if I want another, I have to buy the UNLIMITED product.

This is not stated anywhere! Shame on you! The consumer thinks they are upgrading when they add a 2nd product but no, they are changing their original choice

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[+] AgedCheddar@lemmy.world 1 point 2 years ago

[removed by mod]

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[–] 8_bitter@mastodon.social [S] -3 points 2 years ago* (1 child)

@protonprivacy I paid for Mail Plus tonight and thought "I'll also add Pass Plus" to that.

Little did I know that "adding" Pass Plus would actually replace Mail Plus! I only wanted Pass Plus as an add-on but now I have lost Mail Plus! How can this be reverted?
Such a confusing way to sell your products.
YOU NEED TO MAKE THIS CLEARER ON YOUR WEBSITE!

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[–] alex_herrero@lemmy.world 6 points 2 years ago

You can always contact the support here: https://proton.me/support/contact

I may understand your point. The team is trying to figure out how to accomodate two different services in one account, but it's not there yet. It will probably be communicated on all of their social networks.

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