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Tech support workers, what are your favorite stories from your time in the industry? (lemmy.world)
submitted 2 years ago by to c/asklemmy@lemmy.world
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[–] 29 points 2 years ago (4 children)

When I worked help desk, a coworker of mine took a call where someone called in because one of the thin clients was on fire. The user was advised to call 911.

I was helping a user reset their password and the convo went something like this: Me: Ok, your temporary password is Password1. Log in with that and you'll be prompted to change it. User: Is that a capital 1? Me: No, just a regular 1.

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  • [–] 8 points 2 years ago (1 child)

    When I worked help desk, a coworker of mine took a call where someone called in because one of the thin clients was on fire. The user was advised to call 911.

    Well, did he try to turn it off and NOT back on again?

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  • [–] 2 points 2 years ago

    Plot twist, user was running a contest for Capital One credit card and the correct response should have been "what's in your wallet?". OP would have won the grand prize and gotten to retire early. But instead lost the game.

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