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Tech support workers, what are your favorite stories from your time in the industry? (lemmy.world)
submitted 2 years ago by to c/asklemmy@lemmy.world
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[–] 26 points 2 years ago (1 child)

One monday morning an employee called and said she forgot her password. I told her that I need her username to reset it. She told me that she had also forgotten her username. I guess she must have had a fun weekend :)

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  • [–] 11 points 2 years ago (1 child)

    Btdt. Forgetting a username is often more annoying than a password. Many login and reset forms let you use an email address or phone number or something instead for probably just that reason. Some places will need a support contact.

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  • [–] 6 points 2 years ago

    That's why most companies with fewer than say like a thousand people choose a username that's almost always first letter of first name, last name and then a couple of numbers.

    If you can't remember your own name then there are bigger issues than whether you can sign into the computer.

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