Sure we can make a different ticket for that to move this along, but we’re getting product to agree first.

Ooof, I'm glad I never worked there.

QA's job should be to make sure the bugs are known/documented/prioritised. It should never be a roadblock that interrupts work while several departments argue over what to do with a ticket.

Seriously who cares if the current ticket is left open with a "still need to do XYZ" or it gets closed and a new one is open "need to do XYZ". Both are perfectly valid, do whichever one you think is appropriate and don't waste anyone's time discussing it.