▲ 267 ▼ Amazon Customer Service has become awful (www.dedoimedo.com) submitted 2 years ago by Imhotep@lemmy.world to c/technology@lemmy.world 76 comments fedilink hide all child comments
[–] gregorum@lemm.ee 7 points 2 years ago (3 children) “Has become”? oh, sweet, summer child… permalink fedilink source hideshow 6 child comments replies: [–] Ledivin@lemmy.world 13 points 2 years ago* (1 child) Nah, this is a stupid internet shit-take. Amazon support was actually great when they first started, and has just slowly slid downhill ever since. They had to start strong, because nobody really trusted online shopping yet. People forget that before Amazon was a handful of sketchy one-off websites and mail-in orders. permalink fedilink source parent hideshow 2 child comments replies: [–] jeffw@lemmy.world 2 points 2 years ago (1 child) I feel like such a Karen but in order to get help from Amazon, you just have to ask for a supervisor. They have the power that the old customer service reps used to have permalink fedilink source parent hideshow 2 child comments replies: [–] samus12345@lemmy.world 1 point 2 years ago The reason Karens do it is it typically gets them what they want, after all. permalink fedilink source parent [–] ABCDE@lemmy.world 3 points 2 years ago (1 child) Well yes, because they used to be great, now they aren't. permalink fedilink source parent hideshow 2 child comments replies: [–] gregorum@lemm.ee 5 points 2 years ago (1 child) They haven’t been great in well over a decade permalink fedilink source parent hideshow 2 child comments replies: [–] ABCDE@lemmy.world 2 points 2 years ago Depends where you're from. Present Perfect is fine in this context. permalink fedilink source parent [–] Clbull@lemmy.world 2 points 2 years ago I've had a lot of shitty experiences with their customer service lately. They were at least somewhat decent a few years back. permalink fedilink source parent
[–] Ledivin@lemmy.world 13 points 2 years ago* (1 child) Nah, this is a stupid internet shit-take. Amazon support was actually great when they first started, and has just slowly slid downhill ever since. They had to start strong, because nobody really trusted online shopping yet. People forget that before Amazon was a handful of sketchy one-off websites and mail-in orders. permalink fedilink source parent hideshow 2 child comments replies: [–] jeffw@lemmy.world 2 points 2 years ago (1 child) I feel like such a Karen but in order to get help from Amazon, you just have to ask for a supervisor. They have the power that the old customer service reps used to have permalink fedilink source parent hideshow 2 child comments replies: [–] samus12345@lemmy.world 1 point 2 years ago The reason Karens do it is it typically gets them what they want, after all. permalink fedilink source parent
[–] jeffw@lemmy.world 2 points 2 years ago (1 child) I feel like such a Karen but in order to get help from Amazon, you just have to ask for a supervisor. They have the power that the old customer service reps used to have permalink fedilink source parent hideshow 2 child comments replies: [–] samus12345@lemmy.world 1 point 2 years ago The reason Karens do it is it typically gets them what they want, after all. permalink fedilink source parent
[–] samus12345@lemmy.world 1 point 2 years ago The reason Karens do it is it typically gets them what they want, after all. permalink fedilink source parent
[–] ABCDE@lemmy.world 3 points 2 years ago (1 child) Well yes, because they used to be great, now they aren't. permalink fedilink source parent hideshow 2 child comments replies: [–] gregorum@lemm.ee 5 points 2 years ago (1 child) They haven’t been great in well over a decade permalink fedilink source parent hideshow 2 child comments replies: [–] ABCDE@lemmy.world 2 points 2 years ago Depends where you're from. Present Perfect is fine in this context. permalink fedilink source parent
[–] gregorum@lemm.ee 5 points 2 years ago (1 child) They haven’t been great in well over a decade permalink fedilink source parent hideshow 2 child comments replies: [–] ABCDE@lemmy.world 2 points 2 years ago Depends where you're from. Present Perfect is fine in this context. permalink fedilink source parent
[–] ABCDE@lemmy.world 2 points 2 years ago Depends where you're from. Present Perfect is fine in this context. permalink fedilink source parent
[–] Clbull@lemmy.world 2 points 2 years ago I've had a lot of shitty experiences with their customer service lately. They were at least somewhat decent a few years back. permalink fedilink source parent