evga has a following because being a U.S based company, they had the best warranty service. the major brick and mortar taiwanese brand giants (Asus/MSI/Gigabyte) have a storied history about how stingy they are about RMAs for expensive products.

take for example hardware defects.

when Asus had the x3d fuck up, they tried to put text saying using their beta bios would void your warranty. when evga had things like the exploding 980tis and to a lesser extent, 1080ti, they basically no question replaced them, sometimes for a better gpu.