My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We're in our early 40s.
i could be thinking this because i grew up around tech but im from 2002 i feel like im WAYYY ahead of the curb for tech problems. NOTHING EVER WORKS and the internet only has solutions that are close to what i need which teaches you how to extrapolate instructions til eventually you hardly need google. making minecraft servers always cause a lot of headache whether it be java not working or port not forwarding. mods not loading or an internet problem causing lag but its a wirlesscard thing not the internet ugh. or just lag in general blah blah
bottom line is im tech support for my friends and my friends are illiterate