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"How to help someone use a computer.", a guide from 1996 (pages.gseis.ucla.edu)
submitted 2 years ago by to c/technology@lemmy.world
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A friend shared a post from someone else that was talking about this article. I've quoted the text from that post below:

This is a 1996 guide on how to help someone use a computer. It's strikingly resonant with 'how to be a parent', or really 'how to help anyone with anything'. A nice example of "the universal within the particular"

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[–] 2 points 2 years ago

I'm trying to take a more active roll in training new machines operators at my job, and it's only because the current training manager actively does the opposite of 90% of the stuff on this list. I'm getting tired of being called in to "fix" stuff that's just an error of bad training.

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